VP, IT & Infrastructure

BE Group

Job Location:

Malvern, PA - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

We are assisting our client in the hiring for a new role: VP IT & Infrastructure. Our client provides cloud-based collection software solutions forbanks credit unions and fintechs to collect and manage their portfolios.

Specifically they provide the technology and data necessary to increase collections efficiency provide a digital consumer experience reduce staff costs anticipate delinquencies and provide insight into future credit decisions.

This person will own every layer of our clients environment. Three connected scopes will fall under this person:

The production SaaS platform. The Azure-hosted environment that their customers depend on. This includes reliability performance scaling observability cost and the customer-data-center connections that keep regulated financial institutions integrated.
The products infrastructure surface. The cloud architecture decisions that shape what the product engineering and data teams can build. This includes networking identity secrets environments and deployment paths.
The internal company environment. The Microsoft 365 estate Intune-managed devices SharePoint and Teams Power Platform automation and the Copilot agents that their employees use to do their jobs.

Position requires that youre local to Malvern PA.

Responsibilities:

Lead the team that operates the production and internal Azure environment App Services Container Apps Azure SQL Entra ID Application Gateway and the networking layer that fronts the platform.
Own reliability performance and capacity meet customer commitments and run the monitoring alerting incident-response and postmortem practice behind them.
Manage customer-data-center connectivity VPN tunnels Azure Virtual WAN and firewall posture with playbooks that make new customer turn-ups fast and predictable.
Lead the agentic operations agenda Copilot in Azure AI-driven monitoring and remediation and automated runbooks that take recurring work (database setup VPN config certificate and secret rotation IP whitelisting) off peoples plates.
Own the cost line manage the Azure footprints operating cost remove waste without hurting availability or performance and bring a defensible cost-to-serve view to the committee quarterly.
Run the corporate Microsoft 365 estate SharePoint Teams Outlook Entra ID & Intune.
Own end-user support and IT operations set the bar for response time and experience.
Lead the Power Platform and internal automation function Power Apps Power Automate and Dataverse governed and treat recurring manual work as a defect to eliminate.
Lead the team through the agentic transition identify the work an agent can do automate it free people for higher-leverage work and be honest enough to bring them along.

Qualifications:

5 years in cloud IT or infrastructure operations with hands-on ownership of a production cloud environment.
Production cloud at scale: a customer-facing SaaS environment on Azure (or comparable cloud) where uptime and performance were contractually committed and measured. Regulated industry experience is a bonus.
Owned or directly overseen the corporate Microsoft 365 estate device management identity and end-user support as a primary function.
Experience leading teams.
Deep current Azure expertise: App Services Function Apps Container Apps Azure SQL Entra ID Application Gateway networking and the monitoring stack leveling up the team.
Infrastructure-as-code as muscle memory: Bicep ARM or Terraform.
Microsoft 365 and the digital workplace: SharePoint Teams Intune Autopilot Entra Purview opinionated on Power Platform governance and Copilot agents.
Networking and security fundamentals: VPN VWAN segmentation identity secrets certificates credible in an architecture review.

Required Experience:

Exec

The production SaaS platform. The Azure-hosted environment that their customers depend on. This includes reliability performance scaling observability cost and the customer-data-center connections that keep regulated financial institutions integrated.
The products infrastructure surface. The cloud architecture decisions that shape what the product engineering and data teams can build. This includes networking identity secrets environments and deployment paths.
The internal company environment. The Microsoft 365 estate Intune-managed devices SharePoint and Teams Power Platform automation and the Copilot agents that their employees use to do their jobs.

Position requires that youre local to Malvern PA.

Responsibilities:

Lead the team that operates the production and internal Azure environment App Services Container Apps Azure SQL Entra ID Application Gateway and the networking layer that fronts the platform.
Own reliability performance and capacity meet customer commitments and run the monitoring alerting incident-response and postmortem practice behind them.
Manage customer-data-center connectivity VPN tunnels Azure Virtual WAN and firewall posture with playbooks that make new customer turn-ups fast and predictable.
Lead the agentic operations agenda Copilot in Azure AI-driven monitoring and remediation and automated runbooks that take recurring work (database setup VPN config certificate and secret rotation IP whitelisting) off peoples plates.
Own the cost line manage the Azure footprints operating cost remove waste without hurting availability or performance and bring a defensible cost-to-serve view to the committee quarterly.
Run the corporate Microsoft 365 estate SharePoint Teams Outlook Entra ID & Intune.
Own end-user support and IT operations set the bar for response time and experience.
Lead the Power Platform and internal automation function Power Apps Power Automate and Dataverse governed and treat recurring manual work as a defect to eliminate.
Lead the team through the agentic transition identify the work an agent can do automate it free people for higher-leverage work and be honest enough to bring them along.

Qualifications:

5 years in cloud IT or infrastructure operations with hands-on ownership of a production cloud environment.
Production cloud at scale: a customer-facing SaaS environment on Azure (or comparable cloud) where uptime and performance were contractually committed and measured. Regulated industry experience is a bonus.
Owned or directly overseen the corporate Microsoft 365 estate device management identity and end-user support as a primary function.
Experience leading teams.
Deep current Azure expertise: App Services Function Apps Container Apps Azure SQL Entra ID Application Gateway networking and the monitoring stack leveling up the team.
Infrastructure-as-code as muscle memory: Bicep ARM or Terraform.
Microsoft 365 and the digital workplace: SharePoint Teams Intune Autopilot Entra Purview opinionated on Power Platform governance and Copilot agents.
Networking and security fundamentals: VPN VWAN segmentation identity secrets certificates credible in an architecture review.

Required Experience:

Exec

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About Company

BE Group

Talents Meet Expectations Preview text GET STARTED 40+ Years of Experience ABOUT BE GROUP Improve Productivity Building Careers Be Group is a woman-owned, talent placement firm in the Greater Philadelphia Region specializing in permanent and contingent resources of highly qualified sa ... View more

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