Volunteer Resources Manager

Position Title: Volunteer Resources ManagerDepartment: Volunteer Resources Grade Range/Job Status: Full Time / Exempt-Salaried (40 hours per week)Reporting Relationship: Director of Volunteer ResourcesSupervisory Responsibilities: NATypical Schedule: Primarily M-F Days. Must occasionally be willing and able to work flexible hours/days including evenings and weekends reflective of the dynamic schedule of theorganization. Position SummaryThe Volunteer Resources Manager plays a crucial role in our organization by recruiting interviewing vetting training onboarding and recognizing volunteers who contribute to our mission. This position requires excellent communication and interpersonal skills organization and a passion for making a positive impact on the individuals we support. All employees are expected to model and champion Hammer & NERs core values: Person-Centered Relational Opportunistic and Stewardship to provide people with intellectual and other disabilities the opportunity to live life to its Duties and ResponsibilitiesVolunteer Recruitment and MarketingIn collaboration with the Director of Volunteer Resources implement comprehensive volunteer recruitment & engagement strategies to increase organizational volunteerism & implement sustain & expand a consistent skill specific & comprehensive volunteer marketing & recruitment strategy to meet organizational & volunteer needs; includes multiple communication modalities (social media print email online text video booth & referrals).Implement volunteer placement strategies that help to attract a diverse pool of potential volunteers for Hammer & develop & cultivate existing & new partnerships with civic corporate educational & individual partners to increase volunteerism & expand volunteer opportunities/impact; includes individual group and skills-based volunteerism. Collaborate with organizational departments to identify volunteer needs and recruit potential volunteers that fit that a pipeline of volunteer referrals through consistent positive & quality volunteer Onboarding and TrainingEnsure all volunteers have successful & positive on-boarding experiences know how to complete their assigned work and have positive volunteer experiences. Utilize the online orientation for volunteers and track and assign additional training for volunteers based on their and maintain volunteer training materials and resources as & foster effective methods of communication to increase volunteer impact for the organization and to increase volunteer satisfaction/ robust learning and impact-oriented experience to all volunteers; coach and support them in their staff on how to work with volunteers effectively and efficiently; build capacity of staff to work with SupervisionSupervise lead coach and provide support to volunteers to ensure a productive and positive experience. Assign tasks and responsibilities to volunteers based on their skill level and performance evaluations for volunteers providing constructive Engagement and RecognitionPlan and organize volunteer appreciation events recognition programs and regular communication with volunteers to foster a sense of belonging and recognize celebrate and promote staff & volunteer volunteer recognition Management & Impact Using Volgistics database ensure all volunteer records activities hours & other pertinent data are tracked and generate reports to analyze volunteer contributions and impact. Ensure that volunteers adhere to organizational policies safety procedures and relevant current with laws and regulations affecting volunteer feedback from volunteers and staff to continuously improve the volunteer performance evaluations for volunteers providing constructive collaboration with the Director of Volunteer Resources annually updates/maintains print & online volunteer program materials & reporting mechanisms; includes recruitment materials job descriptions policies & procedures manual training information reports volunteer documents such as application policy and procedure handbook orientation checklist budget feedback from volunteers and staff to continuously improve the volunteer closely with other departments to integrate volunteers into various projects and relationships with community partners and organizations to expand volunteer Knowledge and Qualifications Intermediate volunteer management experience required working for a mid-sized organization. Formal informal and cross-disciplinary experiences will be with Microsoft Office Products (Word PowerPoint Excel) working with a volunteer database management system. Experience working with Volgistics recruiting coaching and supervising volunteers a valid drivers license access to a personal auto and willingness to drive as needed to both our east and west metro offices as possess the capacity to multi-task creatively problem solve and possess excellent interpersonal communication effective interpersonal communication skills in oral and written formats with individuals or group to work independently with minimal of best practice in volunteer management is to stand stoop bend walk and lift 35 lbs. periodically throughout a shift be able to sit at a computer and work for long periods of ability and commitment to working with individuals and teams that are mixed across lines of difference such as race gender-identity sexual orientation religion ability age class and immigrant status. Must be willing and able to work flexible hours/days including occasional evenings and weekends reflective of the dynamic schedule of the job description assigns essential functions. It does not restrict the tasks an individual in this position might be asked to perform or all qualifications that may be required currently or in the future.