Voluntary Services Specialist

Duties include but may not be limited to the following:

• Assisting in all aspects of the development coordination and management of the Center for Development and Civic Engagement (CDCE) Office and is responsible for independent management of specific programs or portions of larger programs.
• Assisting the CDCE/Voluntary Service Officer in developing short and long-range plans for the accomplishment of CDCE/Voluntary Service program goals and objectives; develops and implements programs and program changes to meet the facilities or other VA-affiliated programs needs.
• Assisting the CDCE/Voluntary Service Officer in developing innovative/creative community outreach programs that provide volunteers and financial resources.
• Developing and fostering a robust network with internal and external stakeholders to build resilient working coalitions in support of the VA mission.
• Developing and delivering presentations to diverse groups within the facility and at off-site locations within the community.
• Responsible for interviewing scheduling placement and evaluation of volunteers.
• Responsible for conducting appropriate follow up activities to ensure both adequate supervision and assignment training are provided.
• Resolves issues as they arise and consults with the CDCE/Voluntary Service Officer if policies or procedures require review and/or revision.
• Preparing all volunteer personnel files in accordance with The Joint Commission and standards for VHA volunteers.
• Consulting with services across the health care system agency representatives (including VHA VBA and NCA) and community officials to publicize analyze and recommend improvements for programs.
• Conducting fact-findings and analysis to recommend potential community partnerships that support and extend the mission of the facility or other affiliated VA programs across Administrations within the catchment area.
• Responsible for the coordination and management of all monetary and in-kind donations.
• Managing the day-to-day operations surrounding the organizations development activities and conducts and analyzes routine needs assessments to ensure alignment with the facilitys strategic plan.
• Developing tax deductibility documentation for all donations received.
• Providing education and training to staff on the proper use of donation expenditures restricted purchases and procurement requirements.
• Plans and executes a variety of complex internal and external special events including VISN-wide and national events where the local facility is a key host or sponsor or responsible for securing major monetary or in-kind donations and volunteer support.
• Performs other duties as assigned.

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to a background/security investigation
• Selected applicants will be required to complete an online onboarding process

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/14/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS7 you must have served 52 weeks at the GS5; GS9 you must have served 52 weeks at the GS7; GS 11 you must have served 52 weeks at the GS9. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience and/or education as described below.
To qualify for this position at the GS-07 level you must meet one of the following:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: working for a company organization or department specializing in volunteer and/or philanthropic activities; communicating with individuals and groups in community; performing technical program development for a specialized program; performing record keeping and recognition of a volunteer and/or philanthropic program; and applying a high level of expertise in identifying special skills and attitudes necessary for sensitive assignments. OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one (1) full year of successfully completed graduate level education or superior academic achievement. if related that demonstrates the knowledge skills and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have a equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education beyond a bachelors degree may be used to qualify applicants for the GS-07 level. A copy of your transcript is required. OR
• Superior Academic Achievement (SAA): SAA at the baccalaureate level in the coursework detailed above is fully qualifying. Applicants who wish to apply under this provision must submit proof from their educational institution that they meet one of the criteria listed below. To qualify for SAA applicants must have completed all the requirements for a bachelors degree in a curriculum that is qualifying for the position. For more information regarding SAA please visit qualify for this position at the GS-09 level you must meet one of the following:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: planning supervising and coordinating volunteers of a volunteer program; evaluating and monitoring the effectiveness of a specialized program and devising new methods for improvement; effectively recruiting interviewing and evaluating prospective employees/volunteers in order to appropriately utilize their talents and interests; utilizing interpersonal communication skill to foster effective working relationships with others; and familiar with a wide variety of principles and practices to evaluate program trends. OR
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or an LL.M. if related that demonstrates the knowledge skills and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. OR
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have a equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level. A copy of your transcript is required.
  To qualify for this position at the GS-11 level you must meet one of the following
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: managing a program of volunteers and contributing organizations within a medical or hospital setting; development and implementation of a detailed marketing plan for a specialized program; managing a program service budget and managing a donation needs list of an organization; utilizes laws and regulations governing the General Post Fund and solicitation and acceptance of donated gifts; and understanding and applying personnel management practices for interviewing screening placing and counseling purposes. OR
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or an LL.M. if related that demonstrates the knowledge skills and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. OR
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have a equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of a masters or equivalent graduate education may be used to qualify applicants for the GS-11 level. A copy of your transcript is required.
  
  You will be rated on the following Competencies as part of the assessment questionnaire for this position:
  
  
  Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
  
  Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
  Education

  A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  
  Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:

  Additional information

  Pandemic Telework Program: Due to COVID-19 the VA is currently in an expanded telework posture. If selected you may be expected to temporarily telework even if your home is located outside the local commuting area. Once employees are permitted to return to the office you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official pre-pandemic worksite when applicable. At that time you may be eligible to request to continue to telework depending upon the terms of your organizations telework policy and the duties of the position.
  
  The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at job opportunity announcement may be used to fill additional vacancies.
  
  If you are unable to apply online or need to fax a document you do not have in electronic form view the following link for information regarding an Alternate Application.
  
  
  Physical Requirements: Work is moderately sedentary although considerably variable. It requires a fair amount of standing sometimes for long periods walking climbing stairs and bending. Work may require some heavy to moderate lifting transporting of materials equipment and supplies for special events and other programs. Due to the diverse nature and scope of the work it may require occasionally working in extreme temperatures (hot or cold). Driving or riding in a vehicle is also required on a routine basis to provide coverage trainings or other support at off-site clinics; attend outside community meetings; and support special events. Travel may also occur in support of outreach events and conferences. The incumbent must attend lengthy meetings both during and after regular scheduled work hours. Travel to other medical center facilities is also required.
  
  For more information on these qualification standards please visit the United States Office of Personnel Managements website at should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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  Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  
  

  Required Experience:

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