Visual Information Specialist

Major duties:

• Communicates with Contracting Officer on all contractor compliance issues.
• Meets with the author or project creator to learn the specific information objectives of the project.
• Regularly meets with subject matter experts with information on the Internet and Intranet (SharePoint) sites to ensure all information is current and correct.
• Collaborates across service and disciplinary lines often working with Service Chiefs and Senior Leadership.
• Collaborates with stakeholders to define informational objectives and the nature of the intended audience. Stakeholders are subject matter experts in their scope of work but not in graphic design theory and processes and as such the incumbent must be skilled in transforming complex topics into graphic design that supports visual communication without having expertise in the subject matter being displayed.
• Plans with speakers the visual materials needed for specific presentation and how the visuals will be presented.
• Coordinates plans organizes and executes formal requests for media productions including but not limited to negotiating content deadlines and setting priorities.
• Responsible for the administrative management of and ensuring the quality of all media productions released by Medical Media and maintains the Intranet and Internet website pages for the facility and on-site facility digital boards to ensure all information is current and accurate.
• Responsible for maintaining operating material inventories and requesting media equipment and supplies while keeping within the fiscal year budget allocations.
• Safeguards passwords CAC card keys and other means to ensures both physical and computer security.
• Supports virtual live and recorded conferences trainings presentations teleconferences and meetings.
• Directs live unrehearsed and interactive video teleconferences webinars and other virtual meetings. Coaches presenters on ways to optimize the available technology and space while delivering their message.

Work Schedule: Full time Monday - Friday 8:00am - 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Visual Information Specialist/PD241800
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.
Physical Requirements: The work is performed primarily while seated at a computer workstation and requires no special physical demands although some physical exertion may occasionally be required such as standing for extended periods bending some lifting of heavy materials cutting trimming or collating. The work requires good eyesight manual dexterity and color discrimination.

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 07/31/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) may qualify based on your experience and/or education as described below:

• SPECIALIZED EXPERIENCE: Experience in the actual type of work for which application is made. Unpaid experience is creditable provided the work done was of a quality level and demonstrated the ability required for the position. This includes planning the preparation and use of photographs illustrations drawings and other art work charts diagrams dioramas maps slides overlays and other kinds of visual material for use in communicating information through visual means. To be creditable specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Applicants who have the 1 year of appropriate specialized experience are not required by this standard to have general experience education above the high school level or any additional specialized experience to meet the minimum qualification requirements.

OR

• EDUCATION: Undergraduate and Graduate Education: Major study -- commercial art fine arts art history industrial design architecture drafting interior design photography visual communication or other fields related to the position. Some positions may also require subject-matter knowledge of medicine science or technical training in a vocational school technical institute or art institute above the high school level in one of the fields listed above is creditable as general experience on a month-for-month basis.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

IC