Visitor Services Rep
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Job Summary
Inspire health. Serve with compassion. Be the difference.
Job Summary
Greets directs and provides information and assistance to patients guests and team members. Facilitates patient visitation and serves as liaison between patients families and team members. Provides relevant screening procedures for patients guests and team members during periods of need as determined by Prisma Health.Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Healths purpose: Inspire health. Serve with compassion. Be the difference.
Provides appropriate assistance to patients upon arrival ensure orders and other documentation are accurate and checks patients in using appropriate departmental procedures.
Performs screening duties for patients guests and team members entering facilities using infrared thermometers and scripted screening questions during periods of influenza or other pandemic other tasks and responsibilities associated with particular workstation as appropriate.
Facilitates patient visitation.
Provides general assistance to family members and guests by assisting them while waiting and providing comfort measures when needed.
Facilitates communication between patients family members guests and team as a liaison between patients family members and team members.
Provides appropriate assistance to team with patient check-in and patient tracking procedures.
Helps with departmental clerical tasks and errands as in maintaining clean and quiet surroundings.
Performs other duties as assigned.
Supervisory/Management Responsibility
This is a non-management job that will report to a supervisor manager director or executive.
Minimum Requirements
Education - High School Diploma or equivalent or post-high school diploma/highest degree earned
Experience - One (1) year of experience in a customer service position
In Lieu Of
NA
Required Certifications Registrations Licenses
NA
Knowledge Skills and Abilities
Basic computer skills
Data entry skills
Familiarity with Microsoft Office Products - preferred
Work Shift
Variable (United States of America)Location
Greer Medical CampusFacility
Greer Memorial HospitalDepartment
Visitor ServicesShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
About Company
As South Carolina’s largest private, non-profit healthcare system, Prisma Health is here to create a better state of health for South Carolinians.
