Visitor Information Specialist

• Use written and verbal information to present detailed program information.
• Develop interpretive and environmental education programs media and exhibits for use at a Visitor Center.
• Provide visitor information services to the public through the daily operation of a Visitor Service Center.
• Coordinate the public participation program to involve interested publics in the decision-making processes.
• Plan the work to be accomplished by assigning work to employees and establishing production or quality standards for the units work.
• Performs supervisory duties 20% or less of the time.

• Must be a U.S. Citizen or National.
• Males born aftermust be registered for Selective Service or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit E-Verify.
• As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

In order to qualify you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position visit the Office of Personnel Managements General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.

Specialized Experience Requirement:

For the GS-09: You must have one year of specialized experience equivalent to at least the GS-7 grade level; OR a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. if related; OR an appropriate combination of specialized experience and education (only graduate education in excess of 18 semester hours may be used to qualify applicants for this grade level). The education must have been obtained in an accredited college or university and demonstrate the knowledge skills and abilities necessary to do the work. Specialized experience is defined as meeting two or more of the following:

• Assist in conveying detailed program information in written and non-written form using a variety of formats;
• Assist in developing interpretive and environmental education programs media and exhibits for use on the unit and a Visitor Center;
• Assist in coordinating the public participation program designed to involve interested publics in decision-making processes;
• Participate on agency-wide interpretive program initiatives.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.