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Visitor and Event Coordinator
Job Location:
Job Location:
New London, OH - USA
Yearly Salary:
USD 60000 - 70000
Yearly Salary:
Posted:
17 October 2026 (6 days ago)
Posted:
Application Deadline:
14 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Visitor & Event Coordinator
ROLE
We need an experienced Visitor and Event Coordinator at the National Coast Guard Museum (NCGM). The NCGM is a new 80000 square foot national museum in New London Connecticut built to honor the history and missions of the U.S. Coast Guard and expected to welcome roughly 300000 visitors a this role you will serve as the primary face of the institution managing visitor experience metrics and front of house logistics and executing recurring museum community and military events. You will produce run of show documents and layout designs supervise event setup and teardown and act as the primary on site point of contact during evening and weekend events. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package.
Apply today!
RESPONSIBILITIES
BACKGROUND/REQUIRED EXPERIENCE
HIGHLY DESIRABLE SKILLS/EXPERIENCE
LOCATION
CLEARANCE
CLIENT
HOURS
EMPLOYMENT CLASSIFICATION
COMPENSATION
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color creed religion gender sexual orientation ancestry national origin age marital status mental disability physical disability medical condition pregnancy political affiliation military or veteran status or any other basis prohibited by federal or state law.
Other Considerations:This position is W-2 only; no Corp-to-Corp or 1099 will not be offered. As a condition of employment selected candidates must complete and receive favorable adjudication from a federal government background investigation as required by the client. Individuals primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC copier fax telephone cell phone etc. Occasionally required to reach overhead bend and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
ROLE
We need an experienced Visitor and Event Coordinator at the National Coast Guard Museum (NCGM). The NCGM is a new 80000 square foot national museum in New London Connecticut built to honor the history and missions of the U.S. Coast Guard and expected to welcome roughly 300000 visitors a this role you will serve as the primary face of the institution managing visitor experience metrics and front of house logistics and executing recurring museum community and military events. You will produce run of show documents and layout designs supervise event setup and teardown and act as the primary on site point of contact during evening and weekend events. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package.
Apply today!
RESPONSIBILITIES
- Coordinates approved museum public programs recurring operations and authorized events including coordination with the National Coast Guard Museum Association.
- Tailors event and visitor support plans to participant demographics within approved budget space safety staffing and policy parameters.
- Produces comprehensive run of show documents layout designs and scheduling parameters and supervises physical setup transition and teardown of equipment.
- Acts as the primary on site point of contact during evening and weekend events enforcing building protocols such as prohibiting food and drink in gallery spaces and establishes SOPs for these procedures.
- Deconflicts scheduling between daily gallery visitors and private or public events.
- Executes collects and analyzes visitor surveys to pinpoint areas of friction.
- Ensures frontline guest service teams effectively promote museum and USCG historical messaging.
- Tracks authorized event costs vendor invoices and cost allocation documentation.
- Maintains the master institutional calendar.
BACKGROUND/REQUIRED EXPERIENCE
- Bachelors degree in hospitality management public relations marketing or a related field.
- Two (2) to four (4) years of experience in event planning hospitality or front of house museum operations.
- Proficiency in Microsoft Office event registration systems and scheduling software.
- Experience managing visitor flow crowd control and ADA compliance.
- Experience sourcing negotiating and supervising third party event vendors such as caterers AV florists and rentals.
- Familiarity with local fire codes occupancy restrictions and safety regulations.
- Experience gathering tracking and translating visitor feedback into actionable experience improvements.
HIGHLY DESIRABLE SKILLS/EXPERIENCE
- Excellent customer service and problem solving skills during high stakes or fast paced public events.
- Experience coordinating complex multistakeholder functions including senior military and political protocols.
- Attention to event layout setups and aesthetic alignment that respects adjacent gallery environments.
LOCATION
- New London Connecticut National Coast Guard Museum
CLEARANCE
- Must be a U.S. citizen
- Must pass a federal background investigation and meet facility and system access requirements
CLIENT
- United States Coast Guard National Coast Guard Museum
HOURS
- 40 hours per week. 8 hours per day
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility W2
COMPENSATION
- Salary range: $60000 $70000
- Benefits: Benefits package includes options for health dental and vision insurance coverage; 401k contribution options. Full benefits brochure available for review.
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color creed religion gender sexual orientation ancestry national origin age marital status mental disability physical disability medical condition pregnancy political affiliation military or veteran status or any other basis prohibited by federal or state law.
Other Considerations:This position is W-2 only; no Corp-to-Corp or 1099 will not be offered. As a condition of employment selected candidates must complete and receive favorable adjudication from a federal government background investigation as required by the client. Individuals primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC copier fax telephone cell phone etc. Occasionally required to reach overhead bend and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
Required Experience:
Manager
About Company
As a nation-wide provider of high-tech professionals, West 4th Strategy arms federal agencies and prime contractors with empowered professionals in data analytics, cybersecurity, systems integration, infrastructure management, and program management.
