Medical Back Office Coordinator

How Youll Make An Impact

At Strive Health patients come first. Were on a mission to transform chronic conditions by identifying risk earlier coordinating thoughtful care and supporting people through every stage of their health journey.

Our work reduces emergency visits improves outcomes and helps patients live fuller lives. Youll work alongside passionate Strivers who care deeply about making an impact show up for one another as One Team and find ways to elevate the everyday.

If youre looking for meaningful work where your contributions truly matter youll feel right at home at Strive!

Benefits & Perks

• Hybrid-Remote Flexibility Work from home while fulfilling in-person needs at the office clinic or patient home visits.
• Comprehensive Benefits Medical dental and vision insurance employee assistance programs employer-paid and voluntary life and disability insurance plus health and flexible spending accounts.
• Financial & Retirement Support Competitive compensation with a performance-based bonus program 401k with employer match and financial wellness resources.
• Time Off & Leave Paid holidays vacation time sick time and paid birthgiving bonding sabbatical and living donor leaves.
• Wellness & Growth Family forming services through Maven Maternity at no cost and physical wellness perks mental health support and an annual professional development stipend.

To learn more about our offerings click here.

WhatYoullDo

As the Medical Back Office Coordinator you will be responsible for providing general administrative support to clinic and mobile operations.This position reports to the Lead Virtual Medical Back Office Coordinator.

The Day to Day

• Answer incoming phone calls in a fast paced/high volume environment.
• Achieve daily goals consistently as outlined by management.
• Listening actively to patients concerns understanding their needs and provide accurate information.
• Perform registration and insurance verification/updates for patient visits.
• Tracks member consents of enrolled and engaged members.
• Conductsoutreach toestablishedmembers utilizing ad hoc lists no show and canceled reports and/or assigned panel lists.
• Obtains medical recordsprocessescare plan andvisitsummariesprocessesand mail membereducational materials.
• Completes ongoing trainingtofurther skills anddevelopment.
• Ensures all member engagements aredocumented accurately.
• Assist with special projects outside of normal scope of responsibility when necessary.

Minimum Qualifications

• 2 years combinedofrelated education experience or certification.
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60ms.
• Ability to travel and be on-site to meet business needs.

Preferred Qualifications

• Experience using electronic medical records.
• Bilingual Spanish-speaker.
• Excellent Data Entry skills
• Experienced in Microsoft office (Word ExcelPowerpoint etc.).
• Demonstrates excellent customer service skills.
• Works collaboratively with other team members.
• Strong ability todemonstrateempathy buildrelationshipsand discover patients needs.
• Excellent oral/written communication skills to ensure information continuity.

*In office expectation of 3-4 days per week

Hourly Range: $22.12 - $25.00

Final compensation will be determined based on location experience and qualifications.

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to

We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.