Virtual Customer Service Agent

Job Duties:

• Greet patients virtually while providing outstanding customer service
• Answer phones
• Electronic Scheduling
• Data Entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collecting posting and depositing patient payments
• Faxing filing and performing any other duties as assigned

Qualifications :

• High school graduate or equivalent
• Previous experience in customer service medical front office administrative support or virtual assistance
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Time Management and Organizational skills
• Team player attitude and energetic with a focus on excellent customer service
• Reliable internet connection and a quiet professional home workspace

Additional Information :

Compensation: $20 -23 hourly depending on experience level

• 401k
• Multiple opportunities for professional development specialization and leadership
• Corporate discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive

Remote Work :

No

Employment Type :

Full-time