Enter a job title or keyword

Victim Assistance Specialist


Job Location:

Washington, DC - USA

Yearly Salary: USD 121785 - 121785
Posted: 24 October 2026 (19 hours ago)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary


Duties

As a Victim Assistance Specialist at the full performance level you will perform the following duties:

  • Provide support crisis intervention and referrals to victims contacting or being referred to the Victims of Immigration Crime Engagement Office (VOICE) Program
  • Build collaboration and partnerships with key partners to support victims and agencys goals and priorities
  • Develop briefings and reports to leadership to enhance program processes and operations
  • Create and disseminate informational resources to advance the goals and objectives of the VOICE Program
  • Maintain expertise related to victim assistance programs and best practices for crisis interventions for victims of crime

Requirements
Conditions of employment
  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted you must meet all requirements by the closing date of the announcement.
  • Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position you may be required to serve a one-year probationary period.
Qualifications

Please limit your resume to 2 pages. If more than 2 pages are submitted only the first 2 pages will be reviewed to determine your eligibility/qualifications.

IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties specialized experience or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Applicants must demonstrate that they meet both the Basic AND Minimum Qualification requirements as noted below.

Basic Requirement: You must meet one of the items listed below (A B or C):
A. Possess a degree in behavioral or social science; or related disciplines appropriate to the position. (Must provide transcripts)
B. Possess a combination of education and experience -- that provided you with the knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (Must provide transcripts)
C. Possess four years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

AND

Specialized Experience: GS-13: Applicant must demonstrate at least one year of specialized experience equivalent to the GS-12 grade level in the Federal service performing 3 or more of the following:

  • Assisting victims with submitting victim compensation applications;
  • Providing crisis intervention to victims including referral to services requested;
  • Conducting outreach to victim assistance organizations to ensure services align with needs;
  • Developing cooperative working relationships with representatives of other agencies such as Federal state or local officials.
Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e. volunteer experience):
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been within the last 5 years a political Schedule A Schedule C Non-career SES or Presidential Appointee employee in the Executive Branch you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply to include persons with intellectual severe physical or psychiatric disabilities as defined by 5 CFR 213.3102(u) and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans Peace Corps VISTA volunteers and persons with disabilities possess a wealth of unique talents experiences and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Education

This position requires specific coursework and/or a degree to meet the basic education requirement. You must submit an official transcript unofficial transcript or a list including courses grades earned completion dates and quarter and semester hours earned. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section. If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent.

If you are claiming education as any part of your qualifications for this position you must submit an official transcript unofficial transcript or a list including courses grades earned completion dates and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information visit:

Additional information

This position is at the full performance level.

E-Verify: DHS uses E-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about
E-Verify including your rights and responsibilities.

Suitability: If you receive a conditional offer of employment for this position you will be required to complete an
Optional Form 306 Declaration for Federal Employment and to sign and certify the accuracy of all information in your application prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment dismissal after beginning work fine or imprisonment.

Background Investigation: To ensure the accomplishment of our mission DHS requires every employee to be reliable and trustworthy. To meet these standards all selected applicants must undergo and successfully obtain and maintain a background investigation for secret as a condition of placement into this position. This may include a credit check a review of financial issues such as delinquency in the payment of debts child support and/or tax obligations as well as certain criminal offenses and illegal use or possession of drugs.

Pursuant to Executive Order 12564 and the DHS Drug-Free Workplace Plan ICE is committed to maintaining a drug-free workplace and therefore personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover other drug testing of employees (e.g. reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the
Procedures for Requesting a Reasonable Accommodation for Online Assessments. ( should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Benefits: DHS offers competitive salaries and an attractive benefits package including: health dental vision life and long-term care insurance; retirement plan; Thrift Savings Plan similar to a 401(k); Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5 2016 who is a veteran with a service-connected disability rating of 30 percent or more.

A student loan repayment incentive may be available in which case a service agreement will be required.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


Required Experience:

IC