Vice President, Reliability

HP is a technology company founded on the belief that companies should do more thansimply generateprofit. Having helped shape Silicon Valley decades ago HP continues to invest deeply in innovation across its broad product portfolio to advance how people live and work. We envision a world where technology improves lives everywhere. At HP great ideas can come from anyone anywhere at any timeand one idea can change the world. Today HP is among the worlds most sustainable just and inclusive technology companies.

TheCTO Softwareorganization atHPis a global team of thousands of engineers and leaders shaping the future of how software and platform technologies power HPs product portfolio. The organization is responsible for the vision strategy architecture engineering and operations of the software and platform technology stacks behind HPs products. These include modern AI-native end-to-end platforms spanning developer experience data and AI security infrastructure reliability and device software as well as software stacks for customer-facing HP applications. Our mission is to deliver magical AI-enabled experiences to tens of millions of customers worldwide. Beyond powering todays products the organization also helps define and shape HPs next era of growth through technology innovation and active engagement across the software and AI ecosystems.

TheVice President Reliabilityis a senior leadership role within the CTO Software organization responsible for defining and leading the reliability strategy and execution for the shared platform services that power our products and digital experiences. This leader will ensure these platforms are highly available resilient observable performant and operationally excellent at a global scale.

This role is central to CTO Softwares platform operating model and to HPs broader software-led transformation. The Vice President Reliability will help accelerate engineering velocity improve customer experience and trust reduce operational risk and expand the impact of shared platform capabilities across the company. This leader will establish the standards mechanisms and culture required to build and operate reliable systems at scale across a complex multi-domain engineering environment.

Reporting to theVP Platform Engineering under theChief Technology Officer Softwarethis executive will serve as a trusted partner to engineering leaders and business stakeholders across HP.Thisrole offers the opportunity to shape how thousands of engineers build operate and scale software in one of the worlds most established technologycompaniesa long-standing Fortune 100 company with more than 28000 patents over $55 billion in annual revenue and 58000 employees worldwide.

Responsibilities

• Define and lead the reliability vision strategy operating model and execution roadmap for shared platform services acrossdeveloper experiencedataand AIsecurityandinfrastructure.

• Build and lead a high-performing inclusive organization of reliability observability performance and resilience leaders and engineers.

• Establish and scale modernsite reliability engineering (SRE)practices including AI-enabled SRE service-level objectives and indicators error budgets production readiness reviews service maturity models reliability consulting and embedded SRE engagement models.

• Leadtheobservability platform and strategy including metrics logs traces alerting dashboards telemetry standards service health visibility and developer-facing operational tooling.

• Ownincident management and resilience operations including major incident command escalation models on-call standards blameless postmortems disaster recovery resilience exercises and fault-injection testing.

• Leadperformance and scalability engineering including load testing performance profiling latency optimization capacity forecasting and scale validation for critical platform services.

• Driveoperational intelligence and automation including operational metrics service insights anomaly detection and the application of AI to improve reliability engineering and operational response.

• Partner closely with platform product security and engineering executives to embed reliability into architecture delivery and operations across the software lifecycle.

• Champion a culture of accountability engineering excellence continuous improvement and customer-centric decision-making.

Qualifications

• Bachelors or mastersdegree in computer science engineering or a related field; a Ph.D. is preferred.

• Current or prior experience operating at the VP level in engineering within an established technology company.

• 15 years of experience in software infrastructure platform or reliability engineering including 8 years leading engineering organizations through senior leadership roles.

• Proven success building and scaling high-performing engineering teams that deliver shared capabilities used across large complex product or platform environments.

• Experience leading reliability or platform engineering in a global technology companyoperating atsignificant scale.

• Experience applying AI and automation to software operations incident response and engineering productivity.

• Experience supporting platforms or services that underpin products used by millions of customers and/or large-scale commercial businesses generating more than $100 million in annual revenue.

• Deep expertise in modern cloud-native systems and platform operations with strong experience in one or more of the following domains: infrastructure platforms data & AI platforms security platforms or developer platforms.

• Strong track record of improving reliability resilience operational efficiency and engineering effectiveness through systems thinking automation and disciplined execution.

• Experience leading or scaling functions such as SRE observability incident management resilience engineering performance engineering or large-scale service operations.

• Demonstrated ability to influence senior executives and drive alignment across large matrixed organizations with multiple stakeholders and competing priorities.

• Excellent written and verbal communication skills with the ability to communicate complex technical and operational topics clearly to executive audiences.

• Strong collaboration and leadership presence with a reputation for building trust attracting top talent and developing diverse high-performing teams.

The pay range for this role is $320000 to $350000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location job-related knowledge skills and experience.

Benefits:

HP offers a comprehensive benefits package for this position including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview compensation and benefits information is accurate as of the date of thisposting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.