Vice President of Operations

POSITION SUMMARY

The Vice President of Operations is responsible for leading and managing all operational

functions across Performance Equine Veterinary Services locations serving as the

primary operational authority and strategic partner to the founder in running a

high-performing multi-location equine veterinary and rehabilitation practice. This is a

senior leadership role that demands both strategic vision and hands-on execution

requiring a leader who is as comfortable building operational systems and managing

financial performance as they are rolling up their sleeves to solve problems on the

ground. The VP of Operations will own the full operational picture across all PEVS and

EPIC locations driving efficiency team performance client experience and profitability

while positioning the organization for continued growth in the worlds Horse Capital.

ABOUT PERFORMANCE EQUINE VETERINARY SERVICES

Performance Equine Veterinary Services is a leading equine veterinary practice

dedicated to helping horses achieve optimal health recovery and peak athletic

performance through advanced diagnostics innovative treatments and personalized

veterinary care. Based in Ocala Florida the company specializes in diagnosing and

treating performance-related conditions in equine athletes while providing

comprehensive services including lameness evaluations surgery rehabilitation

imaging dentistry emergency care regenerative medicine and sports medicine

solutions. Founded by Dr. Alberto Rullan and built on a mission to help horses reach

their highest performance potential the practice combines cutting-edge veterinary

technology with a highly individualized treatment approach tailored to the unique

needs of each horse. Through its partnership with the Equine Performance Innovative

Center (EPIC) Performance Equine Veterinary Services provides state-of-the-art

rehabilitation and recovery support designed to accelerate healing and improve

long-term outcomes for equine patients. The team is committed to clinical excellence

compassionate care innovation and ongoing education while supporting horse

owners trainers and riders across a wide range of equine disciplines. With a strong

reputation for advanced equine healthcare collaborative treatment planning and

exceptional client service Performance Equine Veterinary Services continues to serve as

a trusted leader in equine sports medicine and veterinary performance care.

SUCCESS LOOKS LIKE

All PEVS and EPIC locations are operating at full capacity with clear processes

proper staffing and consistent delivery of the high-caliber care the brand is built

on

The founder is freed from the burden of day-to-day operational management and

focused on clinical leadership and organizational growth because the VP of

Operations has full command of the business

Measurable improvements in revenue profitability and operational efficiency

across all locations tracked through clear KPIs and reported with accuracy and

transparency on a regular cadence

A high-performing accountable team culture where staff across every location are

engaged developed and aligned to PEVSs mission of helping 1 million horses

reach their peak

Scalable systems documented processes and leadership infrastructure are in

place to support new location launches and service line expansions without

sacrificing quality or consistency

OBJECTIVES

Oversee and manage all day-to-day operations across PEVS and EPIC locations

ensuring each site operates efficiently upholds quality standards and delivers a

consistent and exceptional experience for clients and patients

Own full P&L accountability for all operational functions monitoring financial

performance across locations identifying variances from plan and driving

corrective actions to protect and grow overall profitability

Develop document and enforce standardized operational processes standard

operating procedures and quality controls that can be consistently applied across

all current and future locations as the organization scales

Build and lead a high-performing team across all sites taking direct responsibility

for recruiting onboarding developing and retaining staff who reflect PEVSs

culture values and commitment to excellence

Serve as a close strategic partner to the founder translating organizational vision

and growth objectives into executable operational plans with clear timelines

resource requirements and measurable outcomes

Drive revenue growth across all service lines by identifying capacity and efficiency

opportunities optimizing scheduling and workflow and ensuring every location is

consistently performing at or above established financial targets

Establish and manage vendor supplier and partner relationships negotiating

contracts and controlling costs across equipment medical supplies facilities and

third-party service providers

Lead the selection implementation and optimization of practice management

systems reporting platforms and technology tools that improve operational

visibility reduce administrative friction and support data-driven leadership

Ensure full regulatory compliance licensing and safety standards are maintained

across all PEVS and EPIC facilities proactively managing audits certifications and

documentation to eliminate risk

Develop and manage the operational budget across all locations providing

accurate financial forecasting tracking spend against plan and recommending

capital investments that drive growth and operational quality

Oversee the client experience across all touchpoints identifying service gaps

resolving escalated concerns and implementing improvements that strengthen

PEVSs reputation and long-term client loyalty

Evaluate and lead operational planning for new location launches and service line

expansions building the infrastructure staffing models and processes needed to

support sustainable repeatable growth

COMPETENCIES

Operational Leadership: Independently manages complex multi-location

operations with clear authority and accountability setting direction removing

obstacles and holding teams to a consistently high standard of performance and

execution.

P&L Management: Demonstrates strong financial fluency and takes full ownership

of revenue cost management and profitability at the organizational level driving

results through disciplined and data-informed decision-making.

Strategic Thinking: Translates the founders vision and growth ambitions into

concrete executable operational plans identifying the systems talent and

resources required to scale the business effectively and sustainably.

Hands-On Execution: Leads from the front when the work demands it engaging

directly with operational challenges alongside the team and setting the standard

for quality urgency and accountability through personal example.

Team Development: Builds coaches and retains high-performing teams across

multiple locations creating a culture where staff are developed aligned to the

mission and consistently held to clear expectations.

Process Improvement: Identifies operational inefficiencies and designs scalable

repeatable systems and SOPs that drive consistency reduce waste and deliver

better outcomes across all locations.

Client Experience: Champions a culture of exceptional client and patient care

ensuring every interaction across all PEVS and EPIC touchpoints reflects the

organizations commitment to compassionate personalized and results-driven

service.

Financial Acumen: Reads and interprets financial statements operational

budgets and performance data with confidence using insights to forecast

accurately manage costs proactively and guide sound investment decisions.

Communication and Influence: Communicates clearly and credibly with

veterinarians clinical staff clients vendors and leadership building trust and

cross-functional alignment across a diverse fast-growing organization.

Compliance and Risk Management: Ensures all facilities maintain full regulatory

licensing and safety compliance proactively identifying and mitigating

operational risks before they become organizational liabilities.

Technology Adoption: Drives the selection and implementation of practice

management systems analytics tools and operational platforms that improve

data visibility reduce administrative burden and support better decision-making

at every level.

Adaptability: Thrives in a growth-oriented entrepreneurial environment where

priorities evolve and the work requires both high-level strategy and hands-on

problem solving maintaining focus composure and sound judgment under

pressure.

EDUCATION AND EXPERIENCE

Bachelors degree in Business Administration Healthcare Administration

Operations Management or a related field required; an MBA or equivalent

advanced degree is strongly preferred

Minimum 7 to 10 years of progressive operations leadership experience with

demonstrated success managing multi-site or multi-location organizations

Proven track record of full P&L ownership with measurable results in revenue

growth cost management and operational efficiency improvement

Experience in veterinary practice management equine industry operations

animal health or a related healthcare or clinical services environment is strongly

preferred

Demonstrated ability to build organizational infrastructure develop teams and

scale operations through periods of rapid growth

Strong financial literacy with experience developing and managing operational

budgets producing accurate forecasts and presenting performance data to

ownership

Experience implementing or optimizing practice management systems and

operational technology platforms

Proven ability to operate as a trusted senior-level partner alongside a founder or

principal leader in an entrepreneurial high-growth setting

Familiarity with veterinary regulatory requirements OSHA standards and

healthcare facility compliance is a plus

PHYSICAL REQUIREMENTS

Must be able to travel regularly between multiple PEVS and EPIC facility

locations in and around Ocala Florida to conduct site visits operational reviews

and leadership oversight

Must be able to stand walk and move throughout clinical stable and

rehabilitation facility environments for extended periods while assessing

operations and engaging with teams on the ground

Must be able to remain seated for extended periods during financial reviews

strategic planning sessions and administrative work

Must be able to operate standard office and technology equipment including

computers tablets and mobile communication systems with proficiency

Must be able to lift and carry materials supplies or equipment weighing up to

30 pounds on an occasional basis

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a

multigenerational and multicultural workforce Performance Equine Veterinary Services

recognizes that a diverse staff reflective of our community is an integral and welcome

part of a successful and ethical business. We hire local talent at all levels regardless of

race color religion age national origin gender gender identity sexual orientation or

disability and actively foster inclusion in all forms both within our company and across

interactions with clients candidates and partners.

If this position caught your eye send us your resume! For best consideration include

the job title and source where you found this position in the subject line of your email to

glano @.Already a Performance Equine Veterinary Services

candidate Please connect directly with your recruiter to discuss this opportunity.