Vice President of Operations

Vice President & General Manager

Morton Grove IL (Chicagoland) Full time On-site with travel to Vernon Hills and Effingham IL
Base salary $110000$165000 plus a discretionary bonus

A growing group of towing companies serving commercial and municipal customers across the Midwest is looking for its next operations leader. Reporting to the President/CEO and partnering with the Co-Presidents Board and Group Controller youll own the processes KPIs and management routines that get multiple locations running as one consistent operation.

This is a hands-on leadership seat with real autonomy and room to grow. Its a strong fit for a senior operator or former management consultant who enjoys moving between strategy and daily execution and who wants to build something rather than maintain it.

What youll do

• Lead daily operations across multiple towing businesses and locations working alongside location managers dispatch drivers and admin staff to solve problems quickly
  
• Manage and develop several direct reports setting clear expectations coaching managers and running regular performance reviews and operating meetings
  
• Assess workflows and roll out practical scalable SOPs management processes and internal controls across dispatching scheduling billing and communication
  
• Build reporting and dashboards on call volume revenue per call driver productivity labor utilization response times fleet availability customer performance and profitability then dig into root causes and drive corrective action
  
• Partner with the President Board and Group Controller on operating plans budgets and targets; sharpen pricing labor efficiency and profitability; and help integrate new acquisitions
  
• Keep every location properly staffed and help recruit onboard and develop the team
  

What youll bring

• 510 years in operations management consulting towing transportation logistics or a similar field
  
• A track record of leading people and improving performance through goals measurement and accountability
  
• Strong analytical skills and the ability to turn operational and financial data into action
  
• Experience designing processes and operating systems that stick
  
• Advanced Excel skills and experience building management reports and dashboards
  
• Clear communication with executives managers and frontline staff plus the judgment and follow-through to work independently
  
• Energy for a fast-moving decentralized entrepreneurial environment
  
• Based in Chicagoland and willing to travel to locations in Illinois
  

Nice to have

• Towing transportation logistics or other multi-location service business experience
  
• Bachelors or masters degree in business engineering operations finance or a related field
  

What success looks like in year one

• Reliable operating and KPI reporting across the group with clear visibility into call volume driver productivity pricing labor utilization and profitability
  
• Consistent processes management routines and accountability at every location
  
• Measurable gains in revenue and efficiency
  
• A stronger management bench and a scalable foundation for continued growth
  

Compensation

• Base salary $110000$165000
  
• Discretionary bonus currently estimated at $10000$20000
  

Location

• Based primarily in Morton Grove IL with regular travel to the Vernon Hills and Effingham IL locations
  

Ready to lead operations for a growing multi-location towing group Apply today and a Motocruit recruiter will reach out to start the conversation.