Vice President, Lean Operations & AI Transformation

Role Purpose

The Vice President Lean Operations & AI Transformation will build and lead the operating system that fuels revenue growth: a disciplined Lean management approach to eliminate waste and variability fused with AI and intelligent automation deployed as a genuine force multiplier. This is not an automation-for-its-own-sake mandate. The objective is capacity creation freeing people from repetitive low-judgment work so they can be redeployed to the higher-value relationship-driven and decision-intensive work that actually differentiates the business. Every initiative should answer the same question: does this create capacity we can reinvest in growth

The role will launch inside Operations standing up the team the methodology and an early portfolio of wins and is explicitly designed to scale outward. As credibility and results accumulate this leader will take on a matrixed leadership posture across Sales Client Services Finance Compliance and other Auto functions serving as the enterprises go-to authority for how Lean and AI are applied across the business.

Key Skills & Experience

• Ten (10) years leading operations process excellence or business transformation including direct experience designing and running Lean/continuous-improvement programs at scale.
• Demonstrated success integrating AI and intelligent automation (RPA IDP conversational AI agentic AI generative AI) into operational workflows with measurable capacity and financial outcomes.
• Experience operating in a high-growth or scaling business with a track record of building operating leverage enabling revenue growth without proportional cost or headcount growth.
• Proven matrixed leadership: the ability to earn credibility and drive change across functions without formal authority building coalitions and consensus in a matrixed organization.
• Track record building and leading a lean high-performing team plus experience scaling capability through citizen development and centers of excellence.
• Strong change management orientation comfortable designing workforce transition plans reskilling paths and communication strategies alongside technical deployments.
• Executive-level communication skills with the ability to translate between Lean methodology technical AI/automation concepts and business/financial outcomes for varied audiences.
• Financial and analytical fluency able to build the business case for initiatives and credibly own ROI reporting to senior leadership.

Qualifications :

Education & Qualifications

• Bachelors degree in Business Engineering Operations Management Computer Science or a related field required.
• MBA or advanced degree in a related field strongly preferred.
• Lean Six Sigma Black Belt (or equivalent Lean/continuous-improvement certification) strongly preferred; Master Black Belt a plus.
• Formal training or certification in AI automation platforms (e.g. UiPath Automation Anywhere Azure AI AWS AI/ML) or data science is a plus.

Additional Information :

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#LI-Remote

This is a remote position.

Remote Work :

Yes

Employment Type :

Full-time