Vice President, Global People Operations

Overview:
The VP Global People Operations is a strategic forward-looking leader responsible for the design delivery and continuous evolution of AvePoints global People Operations function and our global office and workplace environments. Reporting to the Chief Operating Officer and serving as a member of the Global People Leadership Team this leader will shape an end-to-end employee experience that is consistent scalable and distinctly One AvePoint from the moment a candidate accepts an offer through every milestone of their career with us and across every office where our people gather.

This is an AI-forward role. We are looking for a leader who will reimagine how People Operations and workplace services are delivered moving us from process administration to a digitally enabled automation-first operating model that meaningfully reduces manual work accelerates cycle times and frees our people partners and managers to focus on higher-value work. The Head of People Operations will serve as the business owner for the continued evolution of MyHR our HR technology platform and will partner closely with RevOps People Analytics HRIS IT Finance Legal and the broader People team to drive a unified global roadmap.

Key Responsibilities:

Global People Operations Leadership

• Lead the global People Operations function including HR operations HR services employee lifecycle administration compliance employee data HR policy and global payroll partnership.

• Define and execute a multi-year People Operations strategy aligned to AvePoints growth public-company requirements and global expansion priorities.

• Set the standard for service quality response times accuracy and employee experience across all regions.

AI-Forward Process & Technology Optimization

• Drive a step-change reduction in manual work across all aspects of People Operations through automation AI agents self-service and intelligent workflows.

• Identify and prioritize the highest-impact use cases for AI and automation across the employee lifecycle onboarding offboarding data changes letters and verifications ticketing knowledge management policy Q&A and global payroll preparation and reconciliation.

• Partner with IT HRIS RevOps and Finance to integrate People Operations workflows with adjacent systems (Finance/ERP Greenhouse position management commissions) to eliminate hand-offs and duplicate data entry.

• Establish clear metrics dashboards and ROI tracking for automation and process improvement initiatives.

MyHR Business Ownership

• Serve as the business owner for the continued evolution of MyHR partnering with the HRIS team and developers to define the product roadmap prioritize releases and ensure adoption.

• Translate business needs from across the Global People Team employees and managers into a clear prioritized backlog that improves usability scalability and decision support.

• Champion data quality governance and reporting standards within MyHR so it remains a trusted single source of truth.

Global Payroll

• Own the global payroll operating model in partnership with Finance ensuring accuracy timeliness controls and compliance across all entities and EOR partnerships.

• Drive standardization automation and vendor optimization across payroll providers; reduce manual reconciliation and close cycles.

• Strengthen SOX controls and audit readiness for payroll and people data as a public company.

Office Management & Workplace Experience

• Lead global office management and workplace operations across our office footprint ensuring safe productive and welcoming environments that reflect our culture.

• Partner with regional leaders the CFO and the COO on real estate strategy lease decisions office expansions/consolidations and workstation planning aligned to workforce planning and recruiting priorities.

• Define and deliver a consistent in-office experience from facilities and vendor management to events hospitality and hybrid work norms that strengthens engagement and collaboration.

Employee Experience Policy & Compliance

• Own the global People policy framework ensuring policies are clear current locally compliant and aligned to AvePoint values.

• Partner with Legal HRBPs and regional leaders to ensure compliance with employment laws and regulatory requirements across all jurisdictions.

• Continuously improve manager and employee touchpoints Day 1 life events internal mobility leaves and offboarding so each is simple dignified and on-brand.

Leadership & Cross-Regional Alignment

• As a member of the Global People Leadership Team contribute to enterprise-wide people strategy organizational design and cultural initiatives.

• Build develop and lead a globally distributed team of People Operations payroll and office management professionals; model a culture of accountability curiosity and continuous improvement.

• Champion One AvePoint by sharing best practices across regions and ensuring consistent execution while respecting local nuance.

Qualifications:

• 12 years of progressive experience in People Operations HR Operations or HR Shared Services including significant leadership experience in a global multi-entity environment; public-company experience preferred.

• Demonstrated success leading large-scale process and technology transformation in HR including hands-on experience deploying automation AI and self-service capabilities at scale.

• Strong business ownership experience with an HRIS platform (Workday SAP SuccessFactors Oracle or comparable); experience as the business product owner driving roadmap and adoption is highly preferred.

• Deep knowledge of global payroll operations controls and vendor management; familiarity with EOR models and multi-country payroll providers.

• Experience leading office/workplace operations or facilities at a multi-site global organization is a strong plus.

• Strong working knowledge of employment law compliance and HR policy across multiple regions (NA EMEA APAC).

• Excellent analytical project management and change management skills with a track record of using data to drive decisions and demonstrate ROI.

• Outstanding communicator and collaborator who builds trust quickly across functions regions and levels including with senior executives regional leaders and front-line employees.

• A builders mindset: pragmatic hands-on comfortable with ambiguity and energized by continuous improvement.

• Bachelors degree required; advanced degree or relevant certifications (e.g. SHRM-SCP SPHR GPHR) preferred.

Benefits we offer:

• Competitive market-based compensation (salary bonus)

• Career progression and internal mobility opportunities across our global footprint in North America EMEA and APAC

• Unlimited PTO

The Salary Range for this role is $200000 - $275000. At AvePoint we strive to offer competitive fair and equitable total rewards. The listed salary range represents a good faith estimate with final offers based on location experience skills and qualifications. The listed range reflects base salary only; our total rewards include base salary comprehensive benefits (medical dental vision 401(k) with match unlimited PTO) and depending on the role bonuses commissions or equity (RSUs). We welcome compensation discussionsapply even if your expectations fall outside the range.