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Veterinary Receptionist
Job Location:
Job Location:
Marietta, GA - USA
Hourly Salary:
USD 16 - 18
Hourly Salary:
Posted:
6 August 2026 (30 days ago)
Posted:
Application Deadline:
3 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Where Exceptional Client Service Meets Compassionate Veterinary Care
At Sprayberry Animal Hospital we believe every exceptional patient experience begins at the front desk.
Our Client Service Representatives are the first friendly face our clients see and the reassuring voice they hear when they need guidance for their pets. Whether welcoming a new puppy supporting a family through an emergency or celebrating a patients recovery our reception team plays an essential role in creating an outstanding client experience.
Were looking for a compassionate organized and service-focused Veterinary Receptionist / Client Service Representative who enjoys building relationships thrives in a fast-paced medical environment and wants to make a meaningful difference in the lives of pets and the people who love them.
If you have experience in veterinary medicine human healthcare dental specialty medical practices or another client-focused healthcare environment wed love to meet you.
What Youll Do
As a Client Service Representative youll help create a welcoming and efficient experience for every client and patient who walks through our doors.
Deliver an Exceptional Client Experience
- Welcome clients and patients with professionalism warmth and compassion
- Schedule appointments and manage daily hospital scheduling
- Answer phones and respond to client questions with empathy and accuracy
- Coordinate patient check-in and check-out
- Support clients through routine visits illness surgery and unexpected emergencies
- Help create a positive stress-free experience for both pets and their families
Client Communication & Education
Youll become a trusted resource for our clients by helping them understand:
- Preventative care recommendations
- Wellness visits and vaccinations
- Medication refill requests
- Surgery and appointment preparation
- Hospital policies and treatment estimates
- Post-visit instructions and follow-up care
Hospital Operations
- Maintain accurate client and patient medical records
- Process invoices and client payments
- Prepare treatment estimates and explain financial options
- Coordinate communication between doctors technicians and clients
- Support efficient patient flow throughout the hospital
- Assist with administrative projects as needed
Team Collaboration
Youll work closely with our veterinarians veterinary technicians assistants and leadership team to help ensure every patient receives exceptional care while maintaining a positive and collaborative work environment.
Who Were Looking For
Were seeking someone who genuinely enjoys helping people while supporting outstanding veterinary medicine.
Successful candidates are:
- Friendly compassionate and professional
- Excellent communicators with strong interpersonal skills
- Comfortable working in a fast-paced medical environment
- Organized and able to manage multiple priorities
- Dependable adaptable and detail-oriented
- Positive team players who enjoy collaboration
- Calm under pressure and able to support clients during emotional situations
Preferred Qualifications
- 12 years of veterinary receptionist or client service experience preferred
- Experience in human healthcare dental specialty medical optometry or other healthcare reception settings is highly valued
- Experience working with appointment scheduling and electronic medical records
- Previous experience with veterinary practice management software is a plus
- Strong computer skills and proficiency with Microsoft Office
- High school diploma or equivalent required
Physical Requirements & Working Conditions
This position is performed in a busy veterinary hospital where compassionate client service and patient care are the highest priorities.
Qualified candidates should be able to:
- Sit stand walk bend and move throughout the hospital during scheduled shifts
- Occasionally lift and carry up to 30 pounds
- Work comfortably around dogs cats and other companion animals
- Communicate effectively with clients teammates and veterinary professionals in person and by phone
- Maintain attention to detail while managing multiple priorities in a fast-paced environment
Working conditions may include exposure to:
- Animal dander fur saliva and other allergens
- Cleaning products and disinfectants
- Veterinary medical equipment and common hospital odors
- Noise associated with patient care and hospital operations
Why Join Sprayberry Animal Hospital
At Sprayberry Animal Hospital we believe our people are the foundation of exceptional patient care.
We are committed to creating a workplace where team members feel supported appreciated and empowered to grow professionally.
Health & Wellness
- Medical Dental & Vision Insurance
- Company-Paid Life Insurance
- Short-Term & Long-Term Disability Coverage
- Employee Assistance Program (EAP)
- Calm Health Mental Wellness Resources
Financial Benefits
- Competitive Compensation
- 401(k) with Company Match
Work-Life Balance
- Paid Time Off (PTO)
- Paid Holidays
Professional Growth
- Comprehensive Onboarding & Training
- Continuing Education Opportunities
- Career Development Resources
- Internal Growth Opportunities
Additional Perks
- Employee Pet Care Discounts
- Rocket Lawyer Legal Benefits for You and Your Immediate Family
Join Our Team
If youre looking for more than just a receptionist positionand want an opportunity to build meaningful relationships while helping pets and the people who love themwed love to hear from you.
Apply today and become part of the compassionate team at Sprayberry Animal Hospital where exceptional client service and outstanding veterinary care go hand in hand.
Required Experience:
Junior IC
About Company
We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.
