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Veterinary Client Service Representative
Job Location:
Job Location:
Crozet, VA - USA
Hourly Salary:
USD 15 - 18
Hourly Salary:
Posted:
21 August 2026 (14 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Veterinary Client Service Representative
Animal Wellness Center Crozet VA
At Animal Wellness Center were dedicated to providing compassionate high-quality veterinary care for pets and the people who love them. Our close-knit team takes pride in creating a welcoming supportive environment where clients feel cared for and every patient receives exceptional attention.
Were looking for a friendly organized and service-focused Veterinary Client Service Representative to join our team. Whether youre an experienced veterinary CSR or bring exceptional customer service skills from another client-focused industry wed love to meet you. If you enjoy helping people love animals and thrive in a collaborative environment we encourage you to apply!
What Youll Do
As one of the first people our clients interact with youll play an essential role in creating a positive experience for every patient and pet owner.
Some of the responsibilities you will own in this role:
- Client Service Responsibilities
- Welcome clients and patients with warmth professionalism and compassion
- Answer incoming phone calls and schedule appointments efficiently
- Obtain and document accurate patient histories
- Process invoices and payments accurately
- Verify vaccination status and required testing
- Communicate patient arrivals and treatment needs with doctors and technical staff
- Prepare prescriptions prescription diets and over-the-counter products as directed by a veterinarian
- Maintain accurate medical records and client information
- Support daily hospital operations to ensure a seamless client experience
- This description is not intended to be an exhaustive list of responsibilities. Duties may change based on hospital needs.
Preferred Qualifications
- Previous veterinary reception experience is preferred but not required
- Strong customer service experience in veterinary medical hospitality retail or another client-focused environment is welcomed
- Excellent communication and interpersonal skills
- Passion for providing exceptional client service
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Comfortable learning new computer systems and technology
- High school diploma or equivalent
- Weekend availability as needed
- Ability to lift up to 3050 pounds
Benefits
- Competitive Compensation $16.00$22.00/hour based on experience skills and qualifications.
- Comprehensive Training & Career Development Gain access to ongoing learning opportunities and career growth programs.
- Comprehensive Health Benefits Medical dental and vision coverage to support your well-being.
- Exclusive Pet Care Discounts Significant savings on pet exams treatments and boarding.
- Generous Paid Time Off Recharge with paid vacation and personal days.
- 401(k) with Company Match Invest in your future with our retirement savings plan.
Required Experience:
Unclear Seniority
About Company
We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.
