Vendor Program Specialist

Lighthouse Technology Services is partnering with our client to fill their Vendor Program Specialist position! This is a 6 month contract with potential to extend and/or convert to full time and will be hybrid in Charlotte NC.

This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What Youll Be Doing:

• Manage routine license administration including adds removes transfers and access changes across assigned vendor programs
• Maintain accurate records for licenses entitlements users allocations renewals and vendor documentation to ensure program continuity
• Monitor request queues and vendor tickets to ensure timely completion and identify discrepancies requiring escalation
• Prepare and maintain recurring reports on license usage consumption billing recovery and renewal activities for leadership review
• Validate license counts user data and vendor-provided reports for accuracy and completeness to support financial reviews
• Support audit readiness by organizing and maintaining complete documentation of licensing activity approvals and vendor records
• Coordinate routine vendor communications user trainings demos and meeting logistics to maintain program visibility
• Prepare renewal-ready data including usage reports entitlement documentation and spend analysis for commercial review
• Execute approved operational changes related to license cleanups user migrations consolidation activities and access updates
• Escalate complex vendor commercial technical compliance or governance issues to senior program owners

What Youll Need to Have:

• 2-4 years of experience in vendor management procurement operations contract administration or software licensing support
• Strong organizational skills and attention to detail with ability to maintain accurate records across multiple programs
• Proficiency with Excel and reporting tools for data tracking validation analysis and recurring operational reporting
• Demonstrated ability to identify discrepancies in license counts usage data and vendor records and escalate appropriately
• Strong written and verbal communication skills for coordinating with users vendors and internal stakeholders
• Ability to manage multiple requests deadlines and follow-up items while adhering to SOPs in a fast-paced environment
• Experience supporting SaaS vendors enterprise licensing programs or software asset management operations preferred
• Familiarity with subscription-based licensing models chargeback processes and compliance documentation practices is a plus

Pay Range: $30-32/hr

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