vCISO

CUSTOMER SUCCESS - SCA
PORTLAND LANSING SEATTLE

HYBRID POSITION

Convergence Networks is one of North Americas leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions.

POSITION SUMMARY

vCISOs are seen as the information security expert by our clients and have the opportunity to help design and lead their overall security posture into the future. vCISOs work with a myriad of different businesses that operate in varying industries each of which ultimately rely on having a secure network as the foundation of their operations. vCISOs are responsible for assisting new and existing clients with establishing and maintaining their information security management programs to help ensure the confidentiality integrity and availability of their information technology systems networks and data. Through established Convergence Networks consulting processes and procedures the vCISO assists with the direction and management of a clients strategic operational and budgeting efforts. With the purpose of protecting their organizations information assets you will gain an understanding of the clients business the industry they operate in and leverage that understanding to provide consulting and guidance to business leaders.

WHAT WILL YOU DO AS A VCISO

• Assist client senior leadership in making informed technical and risk management decisions by providing subject matter expertise on a broad range of technologies information security standards risk management and compliance requirements.
• Establish strong relationships with clients as a foundation of trust and mutual respect between their organization and Convergence Networks.
• Visit client sites establishing a regular onsite meeting rhythm with your client base.
• Provide confident consultation and solution proposals based upon a deep understanding of the customers business needs existing IT system posture adversity to risk perceived pain-points cultural influences and financial/regulatory constraints.
• Assist customers with integration of information security into their business strategy processes and culture.
• Collaborate with clients to identify opportunities to improve risk posture developing solutions for remediating or mitigating risks based upon the business objectives financial constraints regulatory requirements and adversity to risk.
• Create maintain and grow strong professional relationships with the key stakeholders and decision makers within your customer base allowing you to have otherwise difficult financial conversations regarding invoices recurring contracts conflicts with support staff etc.
• Stay abreast of trends advances and solutions within the broader IT and IT security industries.
• Ongoing education and research on how new governmental legislation and compliance regulations affect client security policies practices and procedures.
• Provide recommendations on IT best practices and security awareness training for clients.
• Serve as a liaison to auditors assessors and examiners.
• Strive to continuously increase the value proposition of our recurring monthly service agreements with existing customers.

WHAT SKILLS DO I NEED TO BE A SUCCESSFULVCISO

• Excellent communications skills both verbally written.
• IT management and support history including a mix of strategic consultation and network administration.
• Working knowledge of networking technologies such as firewalls routers switches firewall access controls VPNs perimeter security network access controls network monitoring software end-point protection data loss prevention security information and event management.
• Strong working knowledge of security threats vulnerabilities and exploits as well as safeguards to address them.
• IT project management experience.
• Outstanding knowledge and understanding of the three fundamental safeguard types technical administrative and physical.
• Experience in cyber risk management and incident response planning.
• Knowledge of risk assessment procedures role-based authorization methodologies authentication technologies and security attack pathologies.
• Experience developing and authoring information security policies standards processes procedures and guidelines.
• Sound knowledge of identity & access management vulnerability assessment tools (Nessus etc.) and data encryption technologies.
• Strategic leader who can drive a vision for cybersecurity while simultaneously striving for tactical results.
• Experience communicating security related concepts to a broad range of technical and non-technical audiences.
• Experience relating business requirements and risks to technology proposals for security-related issues.
• Proponent of continuous improvement processes and the ability to challenge the status quo.
• High level of personal integrity the ability to professionally handle confidential matters and demonstrate appropriate levels of judgement and maturity when advising client senior leadership.
• Patience empathy confidence and customer service skills. You will be working with a myriad of businesses technologies applications and personalities.
• Ability to work effectively within a team as well as independently.
• Ability to stay focused and effective in a fast-paced environment.
• Talented interpersonal abilities to build rapport with clients and teammates alike.
• Self-starter with a positive attitude.
• Strong sense of initiative and ownership over work.
• Exceptional follow-through skills.
• Ability to work effectively and complete assigned tasks with minimal supervision.

WHAT ARE THE QUALIFICATIONS I NEED TO HAVE

• High school diploma or equivalent.
• Certified Information Systems Security Professional (CISSP) or equivalent or must be willing to obtain in the first year of employment.
• 5 years of relevant information security experience.
• Possess or be willing to earn one or more of the following credentials within the CMMC ecosystem:
  • Registered Practitioner (RP)
  • Certified Professional (CP)
  • Certified Assessor (CA)

WHAT QUALIFICATIONS WOULD REALLY HELP SET ME APART FROM OTHER APPLICANTS

• Associate degree or higher in Information Technology IT Assurance or Information Security (Cybersecurity).
• Active security certifications such as CISA CRISC CISM GSEC Security.
• Experience in relevant industries such as Healthcare Defense Payment Processing etc.
• Knowledge and experience working with Microsoft 365 Microsoft Azure and other Cloud service offerings.
• Familiarity with the MSP environment including associated tools such as ConnectWise Kaseya M365 Azure etc.

WHAT IS THE WORK ENVIRONMENT LIKE

• Normal office working conditions. Work requires regular sitting/standing at a desk working with a computer. This position requires standing walking sitting using hands seeing reaching talking writing and hearing; it may require occasionally
  carrying or lifting equipment if working on-site.
• Position may require hours that exceed normal working hours per day during peak periods; on-call or travel work may include nights or weekends
• Position requires regular contact with others - in meetings by phone or by email. Interactions focus on data collection problem solving needs analysis and technical training development. Interactions are initiated in person or electronically.
• Position may require some travel to Convergence or client sites.

WHY SHOULD YOU WORK HERE

• Culture of unity transparency andtrust. Our leadership team wants you to be successful at Convergence and we will do anything we can to support your personal
  and professional growth.
• Group benefits plans (including medical dental vision in US and health savings and dental in Canada including retirement plans (401k and RRSP).
• Education and certification reimbursement is also available so we can help you grow.
• We believe feedback makes us better. You can expect regular meetings with your manager and quarterly conversations about your performance and growth.
• Outstanding teammates. Were very selective to make sure we have the best staff available for you to work alongside!
• Many teambuilding and company events throughout the year so you can get to know your teammates on a more personal level as well as kick back and have some fun(families are oftentimes included as well).

PERFECT FIT

If this sounds like your type of place and you can wow us with your spectacular skill set then we would love to hear from you!

We are an equal opportunity employer and invite diversity in our applicants; our differences make us stronger! We welcome and encourage applications from qualified candidates of all races sexes colors religions sexual orientations disabilities ages and gender identities. Accommodation is available upon request for candidates taking part in all stages of the selection process.Please contact