Vault Operations Associate (Wednesday-Saturday)

About the Team

We are Fanatics Collect the largest trading card marketplace in the world based in Tigard Oregon. With nearly half a billion dollars in annual trading card sales were redefining the future of collectiblesbuilding the leading platform for storage research and liquidity in the trading card industry. As we continue to grow rapidly were seeking passionate team members to help us deliver exceptional service and operational excellence to our clients.

Role Summary

The Operations Associate plays a critical role within the Operations Department working cross-functionally to manage track curate and fulfill high-value assets. Reporting to the Operations Manager this position supports both intake operations and logistics ensuring the integrity accuracy and timely processing of all items moving in and out of the vault. This is a hands-on detail-driven role ideal for someone who thrives in a fast-paced environment enjoys teamwork and is passionate about collectibles.

Shift schedule: Wednesday - Saturday 6:00 AM4:30 PM

Key Responsibilities

• Manage intake and curation of collectibles including titling vintage modern and TCG cards using Fanatics Collect formatting standards
• Review organize and archive assets for vault storage
• Prepare assets for auction listings including image/video review and replacement
• Re-sticker archival keys and transfer items between locations as needed
• Perform pre- and post-authentication processes (imaging video shooting review and finalization)
• Support cross-functional operations such as Imaging Raw Card Ingestion and Logistics
• Process inbound and outbound shipments; manage high volumes of incoming packages and auction fulfillments
• Prepare package and label orders accurately verifying item serial numbers against inventory
• Identify and pull inventory items for client fulfillments and auction sales
• Maintain accurate digital inventory records and ensure storage integrity
• Collaborate across departments to resolve issues (e.g. mis-shipments rush orders discrepancies)
• Monitor and update inventory systems to reflect real-time asset status

• Experience in logistics warehousing or asset management (collectibles or e-commerce background is a plus)
• Strong organizational and multitasking abilities with acute attention to detail
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively in a team environment
• Resilient adaptable and capable of thriving in a fast-paced setting with shifting priorities
• High level of integrity and discretion when handling high-value assets
• Proficiency in using computers and inventory management software
• Ability to stand for prolonged periods lift/move objects and perform physical tasks (e.g. bending reaching overhead)

• 401(k) with company matching
• Medical dental and vision insurance
• Paid time off and flexible scheduling
• Life insurance and employee assistance programs
• Inclusive and diverse workplace culture

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