VA Eligibility Specialist – Remote

IMPORTANT: after you apply please check your email. We send you a link to complete your application it is not considered until that last step is done. If you do not see it check your spam folder.

This is a fully remote position open to candidates based in United States.

Pay: $30$50/hr

Role Title: VA Eligibility Specialist

Role Type: Contractor

Location: Remote

Time Commitment: 20-30 hours/week short-term project

the company is looking for VA Eligibility Specialists to help evaluate and improve AI systems on veterans health care topics. Youll use your enrollment and eligibility experience to check that questions sound like real veterans and families and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

1. Review sample VA health care questions and flag any that dont sound like what real veterans or family members ask.
2. Write rubrics that define a correct complete answer on VA health care eligibility enrollment and priority groups including income and means testing.
3. Cover care coordination and community care (including the MISSION Act) and access to care in your rubrics.
4. Evaluate AI-generated answers against your rubrics flagging errors omissions and outdated guidance.
5. Share clear written feedback with the project team working asynchronously.

Required Qualifications

1. Former VA enrollment eligibility or care coordination experience or experience as a VA social worker
2. 1 years working on VA health care enrollment eligibility determination or care coordination
3. Working knowledge of priority groups income and means testing and community care
4. US-based
5. Able to start quickly and commit 20-30 hours/week
6. Clear precise writing

Nice to Have

1. Experience with veteran outreach and helping veterans apply for health care
2. Experience creating guides checklists or training materials
3. Experience helping a diverse range of veterans and families including rural and non-English-speaking clients

How to apply

Apply here with your profile. We will then email you a link to complete your application on the hiring platform your application is only considered once that final step is done.