UXUI Design Manager (Top Secret)

UX/UI Design Manager (Top Secret)

@ ICF Next we are fearless in finding new ways to solve problems relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Join our community of mission-driven creatives communicators strategists and technologists to challenge the status quo.

This is a full-time onsite position supporting work at the client site in the Washington DC area. An active Top Secret security clearance is required.

Candidates must be U.S. citizens and perform all work in the United States.

What You Will Do

• Lead UX/UI planning and execution across digital products and user interfaces.
• Conduct user research and usability evaluations to identify user needs and opportunities for improvement.
• Develop information architecture requirements wireframes storyboards user flows process flows site maps and prototypes.
• Establish UX/UI design direction and collaborate with development teams to support implementation.
• Develop and maintain usability test plans and support internal and external usability testing.
• Define and maintain the UX strategy backlog and roadmap.
• Collaborate with client stakeholders and cross-functional teams throughout the product lifecycle.
• Develop analytics strategies and KPIs to help evaluate digital communications and user experience efforts.

Required Qualifications:

• Minimum of 5 years of relevant UX/UI experience.
• Active Top Secret security clearance.
• High school diploma plus relevant certifications.
• (such as UX certifications from General Assembly Human Factors International or Neilson Norman Group).
• 1 years of experience applying formal usability and user-centered design methods.
• 1 years of experience conducting user research and usability testing.
• 1 years of experience creating wireframes storyboards user flows process flows site maps and prototypes.
• 1 years of experience providing UX/UI direction within multidisciplinary development teams.
• 1 year of experience with wireframing and design tools.
• 1 years of experience with the following: Photoshop Illustrator and wireframing toolsHTML CSS JavaScript prototyping MS Teams SharePoint forms
• Strong UX/UI portfolio demonstrating relevant work.
• U.S. citizenship required.

Preferred Qualifications:

• Bachelors degree.
• Previous experience supporting the FBI.
• Strong understanding of information architecture and interaction design.
• Experience working in federal government or other complex regulated environments.
• Experience developing UX strategies roadmaps and product backlogs.
• Experience using analytics and KPIs to evaluate digital experiences.

Professional Skills:

• Strong user-centered design and systems-thinking skills.
• Ability to translate research findings and complex requirements into clear usable digital experiences.
• Ability to communicate design rationale and recommendations to technical and non-technical stakeholders.
• Strong collaboration skills across research design development and client teams.
• Ability to balance user needs technical constraints and organizational requirements.
• Strong organizational skills and ability to manage multiple UX activities across the product lifecycle.

***Note that this is a contingent position

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Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactfor assistance.

Working at ICF

We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition subject to company policy and applicable immigration requirements.

Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: