UX Researcher

Title: UX Researcher

Location: Chicago IL Culver City CA or San Francisco CA

Who We Are:

Ipsos is one of the worlds largest research companies and currently the only one primarily managed by researchers ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions and presence in 90 markets Ipsos brings together research implementation methodological and subject-matter experts from around the world combining thematic and technical experts to deliver top-quality research and insights. Simply speaking we help the biggest companies solve some of their biggest problems serving more than 5000 clients across the globe byprovidingresearch data and insights on their target tosharewevereceived our Great Place to Work Certification for 2022!

About User Experience:

UX a subdivision of our Customer Experience teamcovers all aspects of the end-usersinteraction with a company and its products. UX research is at the heart of user-centered design which is based on the notion that design should be informed by research about users their expectations their activities and their interactions with products. Ipsos believes that as part of a user-centered design process every design decision should be informed in part by UX research. Moreover Ipsos believes that simply conducting evaluative UX research on completed designs is not as effective as conducting UX research throughout the process.

What you can expect to be doing:

The UX Researcher executes core project activities with autonomy and accuracy. UX Researchers are proficient in all aspects of project work and are increasingly able to lead interactions with clients in the context of project work. This roleis responsible forperforming activities that directly support senior UX team members in preparation execution and reporting for studies and/or support design teams with engagementstheir work is consistently high quality and thoughtful.

• The Researcher skillfully executes core activities to support projects such as preparation data collection and analysis and reporting for research as well as wireframing and supporting research-based recommendations for design.
• The Researcher plays an active role in training and mentoring their Researcher colleagues on project work and through other team engagements. Theydemonstrateefficiency in a variety of UX activities and use non-project related time to support their senior colleagues in thought leadership and other internal initiatives.
• They areactive contributorsthatfindways to add value to the team outside of assigned project work.
• Lead projects with the senior oversight of a Senior Lead Specialist or project leader.
• Conduct preparation activities including logistical planning screener development recruiting and facility vendor management discussion guide development and data collection piloting activities with autonomy.
• Managefinancialsof the projects they lead including time management of their project team members and budget accountability with their project manager or senior oversight.
• Execute data collection and analysis activities including moderating sessions and interview activities.
• Writereports with guidance and direction from a senior leader. Support and provide insightful recommendations in reporting and producing/presenting final deliverables.
• Provide support to the team in various phases of a project as defined by project lead and project team members.
• Support client new business initiatives such as drafting proposals orassistingin bidding work with oversight from aDirectoror senior leader.

This might be the job for you if you have:

• Demonstrated ability to mentor and coach team members. Experience in team leadership includingtraining
• Good understanding of client management
• Basic to proficient skills in discussion guide development
• Demonstrated ability to moderate a variety of session types andtechniques
• Supportlogisticsand planning throughout the projectlifecycle
• Note taking ability to record data fitting researchobjectives
• Strong communicationskills and ability to build clientrelationships
• 2years of experience in user experience or a related field ( or quantitative research)required.
• 3 years of experience in user experience research or design is highly preferred.
• Bachelors degree or higher in human factors HCI behavioral sciences or equivalent experience includingbachelorsin fine arts(BFA).

If youdontmeet 100% of the requirements we encourage all who feel they might bea fitfor the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates foravailable positionsthroughout our organization not just the oneyoureapplying to!

In accordance withNY/CO/CA/WA law the estimated base salary range for thisrole is $85000to $95000. Your final base salary will bedeterminedbased on several non-discriminatory factors which may include but are not limited to location work experience skills knowledgeeducationand/or certifications.

Whatsin it for you:

At Ipsosyoullexperience opportunities for Career Development an exceptional benefits package (including generous PTO healthcare plans wellness benefits) a flexible workplace policy and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos howweremaking an impact around the world and more about our benefits and employee programs please visit:

Why Work at Ipsos US
Why Work at Ipsos CA

Inclusive Workplace Commitment

Ipsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives. For more than 40 years our mission has been to generate and analyze data about society markets brands and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos diverse employees who compile and analyze this datathey are the essence of who we are and what we do.

We are committed toprovidingequal opportunity to all employees creating an environment that promotes inclusion and enabling employees from allwalks of lifeto flourish. Ipsos encourages our employees to act in a respectful and responsible manner in line withcodeof best practices concerning diversity and inclusion human rights equality and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin protected veteran status or any other protected class and will not be discriminated againston the basis ofdisability.

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