Utilization Specialist

Utilization Specialist

Lakeland Behavioral Health System

Were Hiring a Utilization Specialist!

Lakeland Behavioral Health System is looking for a Utilization Specialist to help support patient care and keep our clinical teams moving.

Monday - Friday

8am-4pm or flexible

Hourly: $18.00 - $22.00

What Youll Do

• Coordinate with managed care partners
• Review insurance requirements
• Track length of stay
• Compile key utilization data
• Conduct medical necessity reviews
• Lead appeals & support precerts
• Train staff on documentation standards
• Make an impact. Support great care. Grow your career.

Lakeland has spent more than 30 years creating a warm supportive place where people can find real hope and healing. Rooted in clinical excellence and evidencebased care our team is dedicated to helping every individual feel seen supported and truly cared for. With a wide range of therapeutic opportunities we empower each person to move toward lasting wellness in a compassionate environment that feels like a today!

PURPOSE STATEMENT:

Proactively monitor utilization of services for patients to optimize reimbursement for the facility.

ESSENTIAL FUNCTIONS:

• Act as liaison between managed care organizations and the facility professional clinical staff.

• Conduct reviews in accordance with certification requirements of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements.

• Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay.

• Gather and develop statistical and narrative information to report on utilization non-certified days (including identified causes and appeal information) discharges and quality of services as required by the facility leadership or corporate office.

• Conduct quality reviews for medical necessity and services provided.

• Facilitate peer review calls between facility and external organizations.

• Initiate and complete the formal appeal process for denied admissions or continued stay.

• Assist the admissions department with pre-certifications of care.

• Provide ongoing support and training for staff on documentation or charting requirements continued stay criteria and medical necessity updates.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Required Education: High school diploma or equivalent.

• Preferred Education: Associates Bachelors or Masters degree in Social Work Behavioral or Mental Health Nursing or a related health field.

• Experience: Clinical experience is required or two or more years experience working with the facilitys population. Previous experience in utilization management is preferred

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Preferred Licensure: LPN RN LMSW LCSW LPC LPC-I within the state where the facility provides services; or current clinical professional license or certification as required within the state where the facility provides services.

• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility.

• First aid may be required based on state or facility requirements.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies changes in workload rush jobs or technological developments) dictate.

We are committed to providing equalemployment opportunities to all applicants for employment regardless of an individuals characteristics protected by applicable state federal and local laws.

#LI-LBHS

AHPILOT

#LI-HM1