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Utilization Management Specialist


Job Location:

Charlotte, NC - USA

Monthly Salary: Not provided by the employer
Posted: 22 August 2026 (11 days ago)
Application Deadline: 19 November 2026
Vacancies: 1 Vacancy

Job Summary

The Southeasts Premier ABA Therapy Provider for Children with Autism We are a values-driven company and are dedicated to providing world-class ABA therapy services to our early childhood patients while promoting a positive and supportive culture for our team 5% nationally in employee satisfaction! Top 3% nationally in client family satisfaction!
The Utilization Management Specialist is responsible for establishing a professional and supportive contact for clients seeking to enter ABA therapy and for current clients receiving ABA services.
Primary Responsibilites:

Conducting authorizations benefits and clinic support for new intake and current clients.

Preferred Skills and Knowledge:
  • Excellent organization and problem-solving skills

  • Experience using electronic medical record applications (Central Reach preferred).

  • Working knowledge of HIPAA regulations

  • Excellent interpersonal skills good oral and written communication skills

  • Good organization and time management skills

  • Must have good working knowledge of Microsoft Office or Gmail office tools (Word Excel PowerPoint)

  • Verify client information and benefits

  • Email Intake packets for new clients and monitor receipt

  • Enter accurate demographic benefit and authorization information for clients into operating system

  • Request Financial Agreements from Client Accounts

  • Monitor availability of clinic space and providers

  • Coordinate process flow with clinics and providers

  • Maintain accurate documentation of service requests testing referrals and authorizations

  • Oversee receipt of authorizations and creation of accurate authorizations in operating system

  • Actively participate in Intake meetings and collaborate with providers and clinics for best Intake practices

  • Complete authorization renewals

  • Verify client eligibility weekly

  • Other duties as assigned by the intake manager

Education and Experience:
  • Bachelors Degree

  • Must be self motivated driven bring energy and good communication skills

  • Must convey a sense of passion about helping children with autism through ABA therapy

  • Time management and organization

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC


About Company

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* Peakon/Workday benchmarking ** BHCOE benchmarking Mosaic is an Equal Opportunity Employer

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