USON AP Customer Account Analyst

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

FSS Overview: Are you ready to be a pivotal force in Advancing Health Outcomes For All Join the Financial Services and Solutions (FSS) organization where our focus is being a strategic business partner who creates value provides efficiency and ensures compliance for FSS youll gain exposure to all McKesson businesses while growing as a finance professional and fostering collaborative relationships with internal and external customers. Our high employee engagement scores reflect a vibrant and diverse workplace where your contributions have a tangible impact on the enterprise. If youre passionate about making a real difference and want to be part of a dedicated team that values professional growth FSS is the place for you. Join us and energize your career with endless opportunities!

The right candidate to join our FSS team can demonstrate the following competencies: embrace digital transformation diverse and inclusive collaboration strategic and analytical thinking adaptability and growth mindset and clear and impactful communication.

1. Customer Service point of contact for assigned US Oncology region and suppliers for all inquiries related to payments Travel Expense and purchasing needs

• Provide timely response of incoming support cases by The US Oncology Network practices and suppliers in designated systems (Salesforce Service-Now)

• Monitor invoices while processing through workflow and resolve exceptions in designated workflow queues

• Provide support for travel & expense report processing

• Deliver measurable value to The US Oncology Network practices and suppliers

2. Leverage data reporting and system insights to analyze root causes of recurring issues and propose sustainable process improvements and automations that reduce manual effort and rework

• Define track and execute quarterly operational objectives aligned to USON Accounts Payable priorities communicating progress risks and outcomes to key stakeholders.

• Partner with appropriate stakeholders drive process improvements and provide support as required

• Drive continuous enhancements to accounts payable processes

• Produce and analyze ad-hoc reporting and share recommendations and actionable insights

• Ensure assigned accounts payable activities are performed in compliance with SOX requirements by adhering to documented controls supporting audit requests and maintaining appropriate evidence and documentation.

3. Partner with outsourcing provider for level 2 escalations/inquiries (Genpact)

• Resolve escalations raised by Genpact while providing clear coaching rootcause feedback and documented guidance to enable future independent resolution and reduce repeat issues.

4. Maintain appropriate levels of communication with all levels of the organization and across The US Oncology Network

• Collaborate with finance and accounting teams to ensure appropriate recording of expenses

• Communicate effectively with senior leaders by providing concise datadriven updates on performance trends escalations risks and improvement initiatives.

5. Perform other duties as assigned to support the organization

• Proactively support departmental and enterprise initiatives that advance Accounts Payable effectiveness scalability and longterm value for The US Oncology Network.

• Cultivates and maintains a diverse and inclusive culture encouraging healthy debate from multiple perspectives

• Collaborate and grow strong relationships with internal and external stakeholders

• Embrace and model I2CARE and LEADRx behaviors.

• Drive operational maturity by identifying automation and self-service capabilities with a focus on enterprise-oriented solutions

• Work well in a high-pressure environment ensuring that work is completed in an accurate and timely fashion

• Problem solving decisiveness and resolution management.

• Digital Transformation & Process Design: Demonstrates digital fluency and scales tech-enabled processes to reimagine how work flows across people systems and controls.

• Decision Intelligence: Turns data and digitally-enabled insights into clear decisions that advance business priorities and enterprise outcomes.

• Business Partnership: Builds trusted relationships and use finance expertise and judgment to align priorities and move work forward.

• Change Leadership & Growth Mindset: Leads through ambiguity adapts quickly and translates transformation into practical action.

• Human AI Workforce Collaboration: Orchestrates people technology and automation knowing where human judgment adds value while leveraging the scale of digital work.

• Communication & Presence: Communicates complex ideas simply using storytelling and data to convey messages creates alignment and drives work forward.

• Entrepreneurial Mindset: Takes ownership of problems challenges legacy ways of working and seeks out opportunities to create value for future business needs.

Degree or equivalent and typically requires 2 years of relevant experience.

Preferred Qualifications:

• Proven experience in automating processes process improvement and data driven root cause analysis.

• Strong understanding of financial processes and the ability to ensure accuracy in financial reconciliation.

• Intermediate proficiency with Excel reporting analysis and pivots.

Working Conditions:

Environment (Office warehouse etc.)

• Hybrid office environment

Compensation: Target salary for this role is between $65000-$71000 based upon qualifications and location.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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