User Engagement Systems Engineer SME

What Impact Youll Have

GRVTY is seeking an experienced User Engagement Engineer with systems engineering background to join an established space domain awareness (SDA) software development program spanning multiple locations.

What Youll be Owning

• Documenting incidents for operations
• Tracking status of current incidents and providing status to users
• Informing users of development planning status and deliverers
• Managing user expectations on system capabilities and delivery timelines
• Elucidating system functionality
• Developing system tradecraft and user-guides to support real-world operations
• Supporting operations transition from a legacy system to running on a modern architecture
• Providing informal over-the-shoulder training to users
• Connecting users to the customer for requests requiring approvals
• Connecting the customer to site personnel to support software delivery and system integration
• Facilitating on-stie discussions/meetings with system users and stakeholders

What You Must Have

• Documenting incidents for operations
• Tracking status of current incidents and providing status to users
• Informing users of development planning status and deliverers
• Managing user expectations on system capabilities and delivery timelines
• Elucidating system functionality
• Developing system tradecraft and user-guides to support real-world operations
• Supporting operations transition from a legacy system to running on a modern architecture
• Providing informal over-the-shoulder training to users
• Connecting users to the customer for requests requiring approvals
• Connecting the customer to site personnel to support software delivery and system integration
• Facilitating on-stie discussions/meetings with system users and stakeholders

What Would be Nice to Have

• Experienced liaison between multiple organizations
• Experienced briefing and interfacing with government leadership
• Experienced facilitator of working group
• Excellent communicator especially with remote teams
• Self-starter and self-advocator

Pay Range:At GRVTY we understand that compensation is influenced by many factorssuch as geographic location federal contract labor categories wage rates prior experience skillsets education and certifications.
Were proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay comprehensive benefits and meaningful opportunities for professional growth.
Our benefits package is designed to support the well-being of our employees and their families and includes coverage in areas such as healthcare financial wellness retirement planning family assistance continued education and paid time off.

• The pay range for this position is: $173600 $245000

Why Choose GRVTY

The toughest national security challenges demand vision and ingenuity not just resources. We deliver mission and technical expertise to outpace our adversaries. Were purpose-built to tackle the most entrenched systemic national security issues around the world.

We partner with our customers to help them overcome challenges in every corner of technology and defenseincluding the ones still being explored. Our growing capabilities create complementary advantages giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented every day of our lives.

At GRVTY we believe that when our employees thrive our company thrives. Thats why we offer a comprehensive and competitive benefits package designed to support your well-being growth and work-life balance.

Robust health plan including medical dental and vision

Health Savings Account with company contribution

Annual Paid Time Off and Paid Holidays

Paid Parental Leave

401k with generous company match

Training and Development Opportunities

Award Programs

Variety of Company Sponsored Events

EEO Statement

GRVTY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran and will not be discriminated against on the basis of disability.

Anyone requiring reasonable accommodations should emailor call with requested details. A member of the HR team will respond to your request within 2 business days.

Know Your Rights: Workplace Discrimination is Illegal ()

Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit we will also keep your resume in our database for future opportunities.