Enter a job title or keyword

USAF VTC Integrator

CFocus Softwareorporated

Job Location:

Anne Arundel County, MD - USA

Monthly Salary: Not provided by the employer

Posted: 7 October 2026 (7 days ago)

Application Deadline: 4 January 2027

Vacancies: 1 Vacancy

Job Summary

cFocus Software seeks a VTC Integrator to join our program supporting the United States Air Force (USAF). This position is on-site in Linthicum Heights MD. This position requires an Active TS/SCI clearance.
Qualifications:

Active TS/SCI clearance
B.S. Computer Science Information Technology or a related field
Experience installing integrating operating and maintaining VTC or unified communications systems.
Knowledge of conferencing endpoints audio/video components signaling and network dependencies.
Ability to diagnose conferencing quality connectivity configuration and interoperability issues.
Experience conducting integration testing operational checks and post-change validation.
Understanding of secure configuration access controls and classification-specific system boundaries.
Experience with service ticketing incident escalation inventory and configuration documentation.
Ability to develop clear procedures and provide practical assistance to conferencing users.
Strong technical communication and coordination skills for working across engineering and support teams

Duties:

Gather conferencing requirements and assess room endpoint network and telecommunications dependencies with users and technical stakeholders.
Support VTC solution designs and integration plans consistent with Government-approved architecture security requirements and mission needs.
Install configure integrate and maintain approved conferencing endpoints audio/video components control interfaces and supporting connectivity.
Coordinate network settings bandwidth routing and firewall dependencies with authorized network administrators to support reliable conferencing.
Maintain separation and approved connectivity for conferencing environments at applicable classification levels; follow approved handling and access procedures.
Manage and fulfill video and telecommunications service requests; support scheduled conferences connection checks user assistance and technical escalation.
Troubleshoot audio video endpoint signaling and connectivity issues; coordinate restoration with service desk infrastructure teams and service providers.
Conduct integration and operational tests to verify functionality interoperability audio/video quality and readiness following approved changes.
Apply approved updates patches and configuration baselines; coordinate vulnerability remediation and security validation with cybersecurity personnel.
Monitor assigned conferencing services and supporting infrastructure; maintain logs and report degradation outages and operational risks.
Document incidents and service requests in the Government-approved ticketing system; maintain status resolution details and performance data.
Maintain equipment inventories configuration records connection diagrams and installation documentation; track repairs additions removals and changes.
Develop and update troubleshooting guides Standard Operating Procedures (SOPs) user instructions and support knowledge content for Government review.
Recommend equipment upgrades replacements repairs and integration improvements based on performance lifecycle condition and mission requirements.
Support approved infrastructure changes and provide technical records for configuration control security assessments and system authorization activities.