Usability Tester – Remote

IMPORTANT: after you apply please check your email. We send you a link to complete your application it is not considered until that last step is done. If you do not see it check your spam folder.

This is a fully remote position open to candidates based in United States.

Pay: $20$30/hr

Role Title: Usability Tester

Role Type: Contractor

Location: Remote

Time Commitment: 5-10 hours/week short-term project

the company is looking for Plain-Language Usability Testers to help evaluate and improve AI systems that answer questions about government services. Youll read short questions and answers and tell us what is easy to follow and where it gets confusing. There are no wrong answers and your honest reaction is what helps. No AI or technical background is needed.

What Youll Do

1. Read short questions and answers on government services.
2. Tell us where you felt confused lost or stuck in your own words.
3. Say what was easy to follow and what was not.
4. Suggest simple changes that would make something clearer.

Who Were Looking For

1. Adults who do everyday tasks on a phone or the web even basic ones
2. Patient with step-by-step reading
3. Honest specific feedback
4. US-based

Nice to Have

1. Living in a rural or smaller community. We want a mix of regions.
2. Past experience giving feedback or testing products or services

How to apply

Apply here with your profile. We will then email you a link to complete your application on the hiring platform your application is only considered once that final step is done.