US-Pro

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best a Pro youre the most knowledgeable and effective salesperson in the store. You offer customized solutions by leveraging your breadth of expertise both of Apple products and services as well as Apples competitors to create owners and build brand loyalty through each customer interaction. You help drive knowledge of technology and mentor the store team. A Pro helps to grow Apples business community and is highly skilled at presenting effective business solutions.

Demonstrate sustain and lead top-performing sales and service to Apple customers by seeking to understand their needs identifying ownership opportunities presenting products and services and educating customers on relevant ways to buy knowledgeable about and proactively stay up to date on Apples offerings and Product Zone sales processes and on technology and consumer trends at Apple and in the broader others throughout the store on Apples products and services purchase options and current and emerging technology outside of Apple making sure leaders and team members are kept up to date to deliver excellent customer accuracy and follow other tasks as needed including but not limited to providing customer service and support in other areas of the to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily activities.

You should:nBe available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved experience in retail or sales or related work experience.

You can:nDemonstrate knowledge of Apple products and services. nShow a track record of producing outstanding sales and customer experience results in a retail sales or similar and effectively communicate solutions based on customer customer concerns through care learning and presentation in a fast-paced environment often supporting multiple customers at the same about and deepen your understanding of Apple products and services and third-party products to enhance the customer experience. nSupport and educate the broader team by sharing knowledge experiences and and motivate across the store and among key partners to achieve individual and overall team goals.