US-Creative Pro

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best a Creative Pro you advocate Apples ecosystem to customers the store team and the broader community. By facilitating learning for the store team and customers you help everyone understand the possibilities created by Apple technology and inspire customers to discover own and love Apple products.

Promote and deliver engaging Today at Apple sessions about Apples products and services that encourage active customer participation and team excitement engagement and enthusiasm among the internal team and customers for Apple products and services through Today at Apple programming and what excites our customers and what they care about in the local community connecting them to relevant programming and activities in all areas of the as the ambassador of Apples products and services to your peers by supporting learning opportunities and acting as the facilitation subject matter expert in the and train Today at Apple team members to develop their knowledge and ownership by recommending solutions that meet customer needs and help create analyze interpret and act on feedback from peers and customers to improve the Apple Store knowledge of new products technologies and trends to facilitate familiarity with internal support resources available to customers who want to expand their technical other tasks as needed including but not limited to supporting customer-facing activities on or off the sales to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily activities.

You should:nBe available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved experience in retail or sales or related work experience. nHave experience training or mentoring peers on products and sales capabilities.n

You can:nConnect with customers through storytelling and adapt facilitation styles to meet the needs of the audience with many learning styles sizes and the benefits of the Apple ecosystem and influence others to see those in a team environment demonstrating shared responsibility and accountability with other team in a fast-paced environment and balance multiple priorities at the same a deep and genuine connection to Apples passion for delivering the best customer experience curious and open to learning from others and helping each other grow.