University Ombuds, President's Office (2846)

Thank you for your interest in positions at Idaho State University. Once you have applied the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions please review our frequently asked questions.

University Ombuds Presidents Office (2846)
Pocatello - Main
NOT eligible for remote work on-campus position
Priority Date: October 8 2026

Institution Information

Idaho State University established in 1901 is aCarnegie-classified doctoral research and teaching institution with a culturebuilt on trust compassion stability and hope. ISU serves over 12000students in Pocatello Meridian Twin Falls and Idaho Falls. Students andfaculty at ISU are leading the way in cutting-edge research and innovativesolutions. We are proud to offer exceptional academics nestled in the grandnatural beauty of the West. We invite you to apply to be a part of ourUniversity community!

Job Description

Reporting to the President theUniversity Ombuds serves as a confidential independent impartial andinformal resource for faculty and staff to address concerns resolve conflictsand promote fair treatment across the university. The Ombuds provides guidanceon university policies and procedures facilitates communication and assistsin problem-solving while upholding principles of neutrality confidentialityand informality.

The Ombuds does not advocate forindividuals but rather for fairness and impartial processes. The role serves asan alternative informal channel for conflict resolution separate from formaluniversity procedures. The Ombuds also identifies systemic trends and offersrecommendations to improve university policies and practices.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered

Key Responsibilities

Confidential & Informal Conflict Resolution Support

Impartiality & Fair Process Advocacy

Independence & Structural Autonomy

Data Collection & Reporting on Systemic Issues

Minimum Qualifications

Masters degree in conflict resolution law psychology social work organizational leadership higher education administration or a related field.
Demonstrated professional experience in mediation alternative dispute resolution (ADR) conflict coaching or ombuds practice.
Strong interpersonal and communication skills with the ability to foster trust neutrality and confidentiality.
Understanding of IOA Standards of Practice & Code of Ethics and commitment to its principles.

Preferred Qualifications

Professional certification in conflict resolution or mediation and/or prior ombuds experience.
Experience working in higher education complex environments and highly emotional situations settings.
Experience in higher education or working directly with faculty.

You must submit your CV/resume cover letter and list ofthree (3) professional references including current contact information. Thisposition will remain open until it is filled; however priority considerationwill be given to applications received on or before October 8 2026. Salary will be between $70000 - $75000 per yearcommensurate with education and experience. Benefits include comprehensivehealth dental and vision; life insurance; disability plan; employee assistanceprogram (EAP); excellent retirement options and company contribution; andgenerous paid time off/sick leave accrual. All offers of employment areconditional pending the successful completion of a background investigationprovided by HireRight.

Note:Thank you for your interest in positions at Idaho State University. Once you have applied the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions please review our frequently asked questions.

Posting Number: req2814
Type: Working 12 months per year
Position: Non-classified Staff
Division: Presidents Office

Idaho State University is an Equal Employment Opportunity employer.

Idaho State University is committed to access and reasonable accommodations auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process you are encouraged to contact

Preference may be given to veterans who qualify under state and federal laws and regulations.

Required Experience:

Chief