Unit Coordinator |Mass Eye and Ear | Surgical Suites
Boston, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Opportunity: Unit Coordinator-Mass Eye and Ear Surgical SuitesSchedule:
30 hours a week (3) 10-hour shifts
Monday - Friday 6:00 am -4:30 pm
No weekends/No holidays
The Mass Eye and Ear 6th Floor Surgical Suites are a high-volume ambulatory surgery center located within the Mass Eye and Ear main campus. The unit provides specialized surgical care for both adult and pediatric patients and is primarily dedicated to ophthalmology services including cataract glaucoma retina neuro-ophthalmology and oculoplastic procedures. Within the department are five operating rooms five pre-operative bays and seven recovery bays supporting a fast-paced surgical environment focused on delivering safe efficient and patient-centered care
Essential Functions (Key Roles & Responsibilities)
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit functioning as the liaison between the patient visitors and the clinicians.
Expected to effectively organize priorities complete tasks on time and to manage confidential patient information.
Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions discharges and transfers.
Also expected to provide outstanding services for every customer interaction.
Actual job duties may vary by department.
Performs clerical and other duties to assist in the general administration of the floor or unit.
Greets and interacts with patients families visitors and coworkers in person and via communication tools in a professional manner.
Receives prioritizes organizes and manages information at the central nursing station and throughout the unit.
Schedules consultations tests procedures and patient transport to other departments.
Enters into electronic medical record accurate and timely information about admissions discharges and transfers to facilitate efficient patient throughout the unit.
Contacts ancillary service departments to obtain equipment services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff or supervision of unit secretaries. Duties may vary by department
Performs other duties as assigned Complies with all policies and standards
Qualifications
- High School Diploma or Equivalent Required
- Associate degree Preferred
- Unit Coordinator Certification - National Association of Health Unit Coordinators Inc. Preferred
- administrative support experience 1-2 yearsrequired
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing ones own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.58 - $26.58/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.