Unified Communications Technician

• Washington
• On-site
• Hourly salary: $47

Job Description add details here

The Unified Communications Technician is responsible for ensuring the seamless operation of all audio-visual (AV) video teleconferencing (VTC) and telephony systems within the organization.
This role involves managing in-house AV equipment in conference rooms handling TV (IPTV) systems within the office and being the main contact for major event preparation and technical operations for all live events. The Unified Communications Technician will also provide guidance and design recommendations for all related systems.
ResponsibilitiesSupport and manage AV VTC and phone the management of in-house AV equipment in conference TV (IPTV) systems within the as the main contact for major event preparation and technical operations for live Zoom Phone and other communication guidance and design recommendations for all related the quality reliability and security of the unified communications the performance availability and capacity of the and enforce standards policies and procedures for the unified communications compliance with regulatory and industry best Digital Signage requests.
Required3 years experience with Zoom and Teams AV phone and events; audio visual engineers camera operators etc. experience like the aforementioned (knowledge of AV devices such as Crestron Logitech)Knowledge of Digital Signage - 3 years with Digital Signage platforms such as AppSpace Populo BrightSign installation experience (3 years); updating AV technologies
PreferredKnowledge of and passion for media entertainment and technology industries (including key players growth trends and drivers new media models industry structure etc.)Familiarity with streaming and similar products/servicesExperience working in a national or global companyComfortable in working in highly iterative and somewhat unstructured environment
TechnologyProven experience in managing AV VTC and telephony systemsExperience with Zoom and Teams AV phone and event supportKnowledge of IPTV systemsKnowledge of Digital SignageKnowledge of AV devices (Crestron Logitech etc.)Experience in event preparation and technical operations for live events; including special audio considerations and video sharingRoom installation experience
Soft SkillsStrong organizational and problem-solving skillsExcellent communication and interpersonal skillsMust have the ability to communicate effectively and tactfully with managers and other levels of personnelMust have strong attention to detailMust have the ability to work well under time constraints and multi-taskMust have strong problem-solving and analytical skillsAbility to work cross-functionallyStrong organizational skills required to effectively manage multiple simultaneous projectsAbility to proactively identify and pursue opportunities for business process improvementComfortable working on a large team with regular reoccurring meetings