UKG Pro WFM Functional Consultant L3
Houston, TX - USA
Job Summary
Job Title - UKG Pro WFM Functional Consultant
Location - Dallas TX (Remote)
We are seeking a skilled UKG Pro WFM Functional Consultant to support the configuration implementation enhancement and ongoing maintenance of UKG Pro Workforce Management (WFM) applications. The role requires strong expertise in workforce management processes stakeholder collaboration system troubleshooting and integration support. The ideal candidate will act as a subject matter expert driving operational efficiency and ensuring optimal utilization of UKG Pro WFM capabilities across the organization.
Configure implement test and provide ongoing support for UKG Pro WFM applications.
Manage and support key UKG Pro WFM modules with emphasis on Timekeeping Accruals and Attendance.
Collaborate with business users HR Payroll and vendor teams to identify troubleshoot and resolve application issues.
Develop functional specifications for UKG/Kronos configuration changes and enhancements.
Plan coordinate and execute testing activities for new functionalities and system changes.
Support and maintain integrations between UKG Pro WFM and enterprise systems such as Oracle Dayforce SuccessFactors Strada and other related applications.
Work closely with HR Payroll Leave Benefits Time Administration and Integration teams to create and improve Standard Operating Procedures (SOPs).
Create and maintain Dataviews generate reports and execute SQL queries for troubleshooting analytics and operational reporting.
Support and troubleshoot existing Bhoomi integrations and related interfaces.
Configure maintain and support Kronos InTouch and InTouch DX clocks to ensure reliable workforce time capture.
Analyze existing business processes and recommend improvements aligned with organizational requirements and best practices.
Provide expert guidance and serve as the primary Subject Matter Expert (SME) for UKG/Kronos-related functional and application queries.
Ensure effective system performance data integrity and adherence to established support processes.
Strong functional knowledge of UKG Pro WFM (formerly Kronos Workforce Management).
Hands-on experience with Timekeeping Accruals and Attendance modules.
Experience in UKG/Kronos configuration testing implementation and production support.
Knowledge of workforce management business processes including time and attendance leave management and payroll integration.
Experience creating Dataviews and developing operational and ad hoc reports.
Working knowledge of Oracle SQL and/or Microsoft SQL Server for troubleshooting and reporting.
Experience supporting system integrations between UKG and third-party applications.
Strong analytical problem-solving and troubleshooting capabilities.
Ability to develop functional specifications and coordinate User Acceptance Testing (UAT).
Excellent stakeholder management and communication skills.
Ability to work effectively with cross-functional teams in a fast-paced environment.
Bachelors degree in Computer Science Information Technology Human Resources Business Administration or a related field.
5 to 8 years of experience supporting implementing or administering UKG Pro WFM/Kronos solutions.
Experience with integrations involving Oracle Dayforce SuccessFactors Strada or similar HR/Payroll platforms.
Exposure to Kronos InTouch and InTouch DX clock management.
Experience in enterprise workforce management environments supporting large employee populations.
UKG/Kronos certifications will be an added advantage.
Experience in documenting SOPs process improvements and operational governance frameworks.
Gathering of requirements-Assist in conducting workshops and discussions with client stakeholders to gather business process requirements.
Coding and Configuration-Develop and deliver code for assigned modules in alignment with client requirements ensuring proper integration with system components.
Required Experience:
Contract
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.