TriStar JCB Product Support Sales Representative

Company ProfileTriStar JCB is the JCB dealer for Tennessee with a strong commitment to providing the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program to ambitious candidates who possess the desire and mentality to excel at both the personal and professional levels. TriStar JCB is an authorized dealer for JCB construction equipment including compact track loaders skid steer loaders rough terrain forklifts backhoes wheel loaders excavators telehandlers and aerial equipment among PurposeThe Product Support Sales Representative is responsible for the sales of TriStar JCBs parts and service solutions. As a PSSR you will perform inspections on customer owned equipment and make service and repair recommendations to develop customer-driven solutions utilizing TriStar JCBs unique abilities as a JCB authorized TypeFull Time ExemptLocationMurfreesboro TN - Onsite at TriStar JCBBenefits and Other CompensationJCB offers a comprehensive benefits package including medical dental and vision insurance; 401 (k) retirement plan; paid time off and paid ProcessApplications will be accepted through Careers JCB Careers JCB Jobs JCB or via LinkedIn. The anticipated application window will close on November 6 2026. Major Tasks Responsibilities & Key AccountabilitiesEstablish new customer accountsService and maintain existing customer accountsMeet and exceed strategic goalsUtilize CRM system to manage customer relationshipsDevelop strong customer relationshipsRespond quickly to leads and qualify customersDevelop equipment quotes financing quotes and other sales proposals as neededMeet set requirements for continued professional developmentOther duties as assignedMinimum QualificationsHigh school diploma or mechanical aptitude and understanding of equipment maintenance and repair computer skills including Microsoft Office and CRM drivers license with acceptable driving pass any drug screens background checks and any pre-employment tests which will be conducted in accordance with applicable QualificationsAssociate degree technical training or equivalent work experience outside sales product support sales service sales parts sales or customer support experience.3 years of experience in heavy equipment construction equipment agriculture equipment truck diesel engine or related Skills Abilities & CompetenciesExceptional customer service and relationship-building sales negotiation and closing to identify customer needs and recommend value-driven organizational and territory management -motivated with the ability to work communication skills both verbal and to prioritize and manage multiple opportunities problem-solving and analytical presentation and interpersonal level of accountability and personal desire to compete win and exceed ConditionsBoth office environment and occasionally manufacturing/factory to noise and temperature RequirementsThe physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job the employee is regularly required to:Remain stationary operate hands to finger handle or feel reach with hands and arms and talk or hear. The employee is occasionally required to stand and move and/or walk. The employee must frequently move and/or transport up to 10 pounds. Specific vision abilities required by this job include close vision distance vision depth perception and the ability to adjust Opportunity EmployerJCB is an equal employment opportunity (EEO) employer in accordance with applicable federal state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability statute or any other characteristic protected under federal state and local laws. EEO EMPLOYER/VET/ Accommodation StatementJCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact the JCB Human Resources team at Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however as a global company JCB offers many job opportunities outside of the U.S. which can be found through our website at This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job.