TRIO Student Support Services (SSS) Academic Advisor (10-month)

Big Bend Community College (BBCC) is seeking qualified candidates for a full-time 10-month position as a TRIO Student Support Services (SSS) Academic Advisor. BBCCs TRIO Student Support Services (SSS) program is a federally funded initiative by the U.S. Department of Education designed to help Big Bend first-generation low-income and disabled students succeed in college. Through a high-touch proactive approach the program provides students with the support they need to thrive. This includes holistic comprehensive academic advising academic tutoring financial literacy workshops financial aid information and assistance and college campus visits. The TRIO Student Support Services Academic Advisor provides academic career and transfer assistance to TRIO students supporting their academic journey and the overall program.

This position reports to the Director of TRIO Student Support Services and works closely with the Advising & Retention department to advance the colleges academic advising mission Tutoring Services Counseling Financial Aid Admissions/Registration Workforce Education Services and Accommodations and Accessibility Services to provide services to all eligible participants.

This is a full-time 10-month grant-funded position. This position is dependent upon continued grant funding.

BBCCs organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally steered by our mission and vision.

Vision: To become our communities first choice to dream learn and succeed.

Mission

Serve as a Bridge

Stand as a Leader

Support for Success

Our guiding principles are a call to action establishing a standard for how we interact with each other present BBCC in the community serve students AND act upon areas of inequity.

Guiding Principles

Honor our Role as a Hispanic-Serving Institution

Advocate for Equity Inclusion & Diversity

Embrace our Workplace Norms

Innovate Proactively

Model Integrity

Educate All

ESSENTIAL JOB DUTIES:

Primary responsibilities include but may not be limited to the following:

STUDENT SUPPORT AND CASELAOD MANAGEMENT:

• Maintain a caseload of program participants by assessing individual needs and providing services resources and activities that promote academic success.
• Provide individualized advising on academic personal career financial aid economic literacy transfer and educational planning to help students achieve their educational and career goals.
• Develop and support student educational plans helping students navigate academic pathways and make informed decisions about their future.
• Assist students with completing scholarship applications financial aid forms college admissions applications and university transfer processes.
• Provide information and referrals to appropriate college programs departments community resources and program-sponsored online tutoring services.
• Conduct follow-up with students identified through early alert systems and implement intervention strategies to address barriers to success.
• Proactively engage students through personalized outreach messaging campaigns and other communication strategies that support persistence retention and student success in alignment with grant requirements and BBCC goals.
• Identify and apply research-based advising practices that enhance student learning development and achievement.
• Foster an inclusive equitable and student-centered advising environment that supports the diverse needs of the student population.

PROGRAM SUPPORT:

• Contribute to BBCCs mission strategic enrollment goals and commitment to student success and equity by participating in student recruitment outreach efforts New Student Enrollment activities and college-wide initiatives that support traditionally underrepresented student populations.
• Assist with the recruitment selection orientation and onboarding of new program participants ensuring a welcoming and seamless transition into the program and college community.
• Lead workshops and presentations on topics such as study skills financial literacy academic success transfer planning and other areas that support student achievement.
• Assist with the planning coordination and implementation of the programs Transfer Summer Bridge Program and other transition initiatives.
• Coordinate and supervise four-year college campus visits academic enrichment opportunities cultural events and other activities that enhance student learning engagement and transfer readiness.
• Foster collaboration and partnerships with academic departments student services offices community partners and student organizations to strengthen support services promote a culture of belonging and inclusivity and advance student persistence retention and success.
• Disseminate information about the TRIO Student Support Services (SSS) Program to the campus community and assist with outreach efforts that increase program visibility and participation.
• Assist with data collection records management surveys reporting and program evaluation activities to support compliance continuous improvement and achievement of program objectives.

DATA & ADMINISTRATIVE RESPONSIBILITIES:

• Maintain timely and accurate student caseload records/files including contact logs case notes academic progress financial aid pace of progression and other relevant documentation.
• Assist with data management surveys and program evaluation to assess student progress program effectiveness and compliance.

OTHER WORK RESPONSIBILITIES:

• Maintain professional growth and development through seminars trainings and professional affiliations to keep apprised of latest trends in field of expertise.
• Ensure no injuries to self or others by following safe work practices and policies. This includes but is not limited to: security and safety understanding of SDS equipment infection control fire disaster safe lifting and body mechanics.
• Ensure compliance with college policies and procedures and state and federal regulations.
• Work and interact effectively with colleagues staff students administrators and others of various cultural and socio-economic backgrounds.
• Perform related duties and responsibilities as may be required.

MINIMUM QUALIFICATIONS:

At the time of application all applicants must possess the following:

• Bachelors degree in counseling social work education or related field from a regionally accredited institution.
• Two or more years of professional experience assisting students in the target population (first generation financially disadvantaged and/or differently-abled students) and/or individuals from diverse academic age socioeconomic cultural and ethnic backgrounds.
• Knowledge of basic computer skills including Microsoft Office Suite.
• Adaptable and capable of problem-solving in dynamic environments.
• Valid Washington State drivers license.

DESIRABLE QUALIFICATIONS:

• Appreciation for and alignment with the mission of community colleges.
• Bicultural experience
• Professional or personal experiences in overcoming barriers similar to program participants.
• Previous experience working in an educational setting.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by August 25 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time so a prompt response is encouraged.

To qualify for considerationapplicantsmust meet required qualifications andsubmita complete application packet which includes the following:

1. BBCC Online application.
2. Cover letter addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
3. Comprehensive resume or CV.*
4. Response(s) to the questions found in the Supplemental Questions Tab above.*
5. Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*