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Travel Tech Engineer – Depot Management

Iconma Portal

Job Location:

East Moline, IL - USA

Hourly Salary: USD 15 - 21

Posted: 23 October 2026 (Yesterday)

Application Deadline: 20 January 2027

Vacancies: 1 Vacancy

Job Summary

Our client an IT Services and Consulting company is looking for a Traveling IT Depot & Device Deployment Technician (SCCM / Intune / ServiceNow) for their East Moline IL location.

Responsibilities:

Perform imaging re-imaging configuration and setup of laptops desktops AV devices and smart devices.
Execute device refresh replacement and lifecycle management activities in a depot/configuration center environment.
Provide break/fix troubleshooting and hardware repair for laptops and desktops including coordination with OEM warranty providers.
Manage asset tagging barcoding assignment and accurate inventory tracking across locations.
Maintain and update asset movement device status and lifecycle records in ServiceNow.
Conduct monthly inventory audits and reconcile physical assets with system records.
Support shipping and receiving activities including device staging packaging and coordination with logistics teams.
Track and execute project-based deployment work ensuring adherence to defined priorities timelines and guidelines.
Update tickets tasks and project records in ServiceNow ensuring data accuracy and audit readiness.
Collaborate effectively with IT support teams configuration centers and shipping/receiving departments.
Communicate clearly with customers and internal stakeholders through written and verbal updates.
Follow standard operating procedures security guidelines and asset management policies.

Requirements:

Hands-on experience in Depot Management/Configuration Center operations.
Strong knowledge of End-User Device Lifecycle Management (laptops desktops AV smart devices).
Working experience with Microsoft ecosystem and device management tools including:
O365 / Microsoft 365
Intune / Endpoint Management
SCCM / Configuration Management
Asset Management tools
Practical working knowledge of ServiceNow for incident asset and task updates.
Experience in hardware troubleshooting break/fix repair and vendor warranty coordination.
Good understanding of shipping receiving and inventory control processes.
Strong written and verbal communication skills.
Customer-focused mindset with the ability to work directly with end users and stakeholders.
Ability to prioritize work effectively in a fast-paced project-driven environment.
High ownership attention to detail and accountability.
Positive attitude with readiness to learn and adapt.
Years of Experience: 9.00 Years of Experience
Top 3 Skills:
Hands-on experience in Depot Management/Configuration Center operations.
Strong knowledge of End-User Device Lifecycle Management (laptops desktops AV smart devices).
Working experience with Microsoft ecosystem and device management tools