Travel Support Specialist

Help Clients Create Unforgettable Travel Memories: Work Fully Remote with Flexible Schedule

Were looking for a Travel Support Specialist to guide clients through their complete travel journey from booking through post-trip follow-up. Youll manage reservations handle client communications and ensure every detail is perfect all from your remote workspace.

If youre organized customer-focused and enjoy solving travel logistics challenges this role is for you.

What Youll Do

• Support clients from initial booking through post-travel follow-up

• Process reservations changes cancellations and special requests

• Communicate professionally via email phone and online platforms

• Research travel options and destinations based on client preferences

• Maintain accurate organized records of all bookings and client information

• Provide proactive check-ins to ensure client satisfaction

• Use systems and tools to coordinate multiple trips seamlessly

• Handle inquiries and resolve issues quickly and professionally

What Were Looking For

• Excellent communication and interpersonal skills

• Strong organizational and problem-solving abilities

• Customer service or travel industry experience is a plus

• Comfortable working independently in a fully remote setting

• Detail-oriented reliable and deadline-focused

• Quick to learn new digital tools and booking platforms

What We Provide

• Fully remote work: set your own hours (flexible 20-40 hours/week)

• $50000 - $60000/year

• Comprehensive training and ongoing mentorship

• Clear processes and established systems for success

• Growth opportunities in a collaborative team environment

About You

Travel industry experience is not required. Were looking for someone who enjoys helping others can manage multiple priorities and is ready to grow in the travel sector.