Travel Operations Expert Remote
Maryland, MD - USA
Job Summary
Job Type: Contractor
Location: Remote
We are seeking experienced Travel Operations Experts to support an AI training and evaluation project focused on travel booking reservations ticketing and hospitality workflows. The role involves testing real-world travel scenarios evaluating AI-supported tools and providing practical industry feedback.
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Test realistic travel workflows across booking reservations ticketing and hospitality platforms.
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Evaluate AI-supported travel tools using real-world scenarios.
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Identify and document incorrect inefficient or unrealistic system outcomes.
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Provide clear actionable feedback on platform usability and travel operations.
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Suggest improvements based on industry best practices.
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Review itineraries reservations and travel-related workflows for accuracy.
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Collaborate with project teams through structured feedback and documentation.
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Hands-on experience in travel operations hospitality corporate travel booking or reservations.
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Experience using reservation ticketing or travel management platforms.
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Strong operational judgment and attention to detail.
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Ability to identify workflow issues and explain their practical impact.
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Excellent written and verbal communication skills.
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Ability to work independently in a remote environment.
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Experience with process improvement workflow documentation or digital transformation.
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Familiarity with ChatGPT Claude or other AI tools.
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Experience evaluating travel technology platforms.
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Knowledge of travel itineraries ticketing reservations and hospitality operations.
Travel Booking Reservations Hospitality Ticketing Operations Itineraries ChatGPT AI Evaluation Quality Assurance Written Communication Process Improvement