Transportation Terminal Manager

About the Role

• Lead Motivate and Develop a High-Performing Team Supervise drivers logistics specialists clerical staff and operations supervisors. Drive teamwork accountability and engagement through coaching performance evaluations and training programs.
  
• Maximize Operational Efficiency Leverage tractors trailers and CDL drivers to optimize routes manage schedules and achieve safety financial and service goals.
  
• Ensure Compliance and Safety Standards Enforce DOT OSHA and CTPAT regulations conduct safety checks administer HOS rules and oversee accident investigations in collaboration with the Director of Safety.
  
• Strengthen Customer Relationships Serve as the primary contact for terminal customers building strong relationships anticipating needs and resolving issues to maintain high satisfaction levels.
  
• Monitor and Drive Key Performance Metrics Track and manage KPIs analyze data and implement improvements to enhance productivity profitability and service excellence.
  
• Conduct Field Checks and Performance Assessments Perform ride-alongs with drivers to evaluate safety protocols route performance and areas for improvement.
  
• Oversee Facility and Equipment Maintenance Ensure terminal equipment and infrastructure are well-maintained by coordinating with maintenance teams and vendors.
  
• Administer Payroll and Time Management Ensure accurate payroll processing timekeeping and employee scheduling for seamless operations.
  
• Support Hiring and Talent Acquisition Participate in recruitment interview candidates and handle disciplinary actions to build and maintain a strong team.
  
• Maintain and Improve Terminal Infrastructure Oversee terminal facilities ensuring an organized safe and efficient work environment.
  
• Implement Best Practices for Quality and Compliance Enforce ISO certification standards (ISO 9001:2015 ISO 14001:2015 OHSAS 45001) and drive continuous improvement initiatives.
  
• Champion Communication and Team Cohesion Foster transparent communication lead meetings provide updates and encourage feedback to create a collaborative work culture.
  

• Education: Bachelors degree in Management Transportation Logistics or related field preferred. An Associates degree with 8 years of experience will be considered.
  
• Experience: 5 years in transportation operations logistics or terminal management.
  
• Technical Skills: Proficiency in Microsoft Office 365 (Excel Word PowerPoint SharePoint Teams OneDrive) and transportation management software (TMW Samsara SpeedGauge Rand McNally PCMiler).
  
• Regulatory Knowledge: Strong understanding of DOT compliance Federal Motor Carrier Safety Regulations and C-TPAT best practices. Experience with OSHA standards and ISO certifications is beneficial.
  
• Leadership & People Management: Experience leading teams resolving conflicts and fostering a culture of accountability and teamwork.
  
• Analytical & Problem-Solving Skills: Ability to analyze KPIs optimize operations and implement data-driven improvements.
  
• Communication & Interpersonal Skills: Excellent verbal and written communication skills with the ability to build and maintain strong customer relationships.
  
• Organization & Multitasking: Strong ability to manage multiple priorities and deadlines in a fast-paced environment.
  
• Flexibility: Willingness to work weekends holidays and travel as needed.
  
• Integrity & Professionalism: Strong work ethic integrity and business judgment.
  

• Competitive pay and 401(k) matching
  
• Section 125 Pre-Tax Benefit Plan
  

• Comprehensive medical dental and vision coverage
  
• Health Savings Account (HSA) option
  
• 24/7 virtual healthcare through Teladoc & Telehealth Services
  
• Wellness programs for chronic conditions including diabetes and cancer support
  
• Employee Assistance Program (EAP) for mental health legal and financial resources
  

• Life & AD&D Insurance
  
• Short-Term & Long-Term Disability Insurance
  
• Critical Illness Accident & Hospital Indemnity Insurance
  

• Paid time off (PTO)
  
• Paid holidays and training
  
• Professional development and career advancement opportunities
  
• Employee engagement programs
  
• Referral program with incentives up to $2500 (Eligibility excludes Temporary Employees Managers Assistant Managers Talent Acquisition Safety and Driver Supervisors and Human Resources.)