Transformation Program Manager

At Enclave we dont just build structures; we cultivate environments where our partners team members and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm Enclave brings together exceptional development construction and property management expertise to specialize in multifamily industrial and commercial developments across the Midwest and Mountain West.

Our Growth Story:Since our founding in 2011 weve expanded to over 250 team members completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued supported and inspired to excel.

The Transformation Manager is responsible for leading strategic initiatives and projects that improve how Enclave Property Management operates. This role serves as a catalyst for organizational transformation by partnering with leadership to design plan govern implement and measure initiatives that enhance operational performance elevate the resident and employee experience and position the organization for scalable growth.

• Primary Work Location: Either West Fargo ND or Saint Louis Park MN
• Work Environment:On-Site
• Work Type:Full Time (40 hours/week)

Strategic Initiative Leadership:

• Lead enterprise-wide strategic initiatives from concept through operational adoption.

• Partner with leadership to translate strategic priorities into executable implementation plans.

• Develop comprehensive initiative plans including scopeobjectives milestones timelines deliverables resource requirements dependencies communication strategies and measurable success criteria.

• Manage multiple concurrent strategic initiatives while balancing organizational priorities and operational capacity.

• Facilitate cross-functional collaboration to ensure alignment accountability and successful execution.

• Identifyorganizational risks implementation barriers and resource constraints while proactively developing mitigation strategies.

• Maintain visibility into initiative progress and organizational impacts throughout theimplementationlifecycle.

Business Transformation & Process Improvement:

• Evaluate existing business processes andidentifyopportunities to improve operational efficiency consistency scalability and the overall resident and employee experience.

• Lead cross-functional process redesign initiatives that align with organizational strategy and Standards of Excellence.

• Facilitate discovery sessions workflow analysis and future-state process design.

• Document operational workflows business requirements decision points and organizational impacts.

• Ensure process improvements balance operational effectiveness compliance technology capabilities financial considerations and long-term sustainability.

Organizational Change Management:

• Develop comprehensive implementation strategies that drive successful organizational adoption.

• Coordinate stakeholder engagement communication plans implementation schedules pilot programs and readiness activities.

• Lead organizational change efforts byidentifyingadoption risks managing stakeholder expectations andfacilitatingcross-department collaboration.

• Partner with the Regional Support Manager to ensure Standards of Excellence documentation support processes compliance requirements training materials competency expectations and operational readiness areestablishedprior to rollout.

• Facilitate readiness reviews and provide informed Go/No-Go recommendations for organizational deployments.

Governance & Organizational Health:

• Develop dashboards initiative reporting and organizational health updates thatprovidemeaningful insight into strategic initiative performance.

• Prepare and present clear updatesregardinginitiative progress organizational impacts emerging risks key decisions and recommendations.

• Monitor organizational readiness and implementation effectiveness throughout each initiative.

• Ensure initiative sponsorsmaintainvisibility into initiative health through consistent governance reporting and communication.

• Elevate risks barriers and decision points before they become operational challenges.

• Provide the Director of Operations withtimely meaningful information to support leadership communication and organizational decision-making.

Business Analysis & Continuous Improvement:

• Establish measurable success criteria and performance indicators for strategic initiatives.

• Analyze implementation outcomes operational performance adoption trends and stakeholder feedback.

• Conduct post-implementation reviews andfacilitatelessons learned.

• Identifyopportunities for future operational improvements based on organizational performance and business outcomes.

• Recommend strategic enhancements that support Enclaves long-term operational maturity and growth.

Cross-Functional Leadership:

• Build trusted relationships across Property Management Facilities Accounting Human Resources Marketing Information Technology Asset Management Legal and external business partners.

• Facilitate productive discussions among diverse stakeholders while balancing competing priorities.

• Influence without direct authority by building credibility fostering collaboration andmaintainingorganizational alignment.

• Serve as a champion for continuous improvement operational excellence and organizational innovation.

• Exceptional organizational and strategic planning skills.

• Strong business process analysis and problem-solving abilities.

• Advanced writtenandverbal communication skills.

• Demonstrated ability to lead organizational change in complex environments.

• Strong facilitation negotiation and stakeholder management skills.

• Ability to prioritize competing organizational initiatives whilemaintainingattention to detail.
• Advancedproficiencywith Microsoft Office Suite particularly Excel PowerPoint and project planning tools.

• Bachelors degree in Business Administration Operations Management Organizational Leadership Project Management or a related fieldpreferred

• Two or more years of experience leading cross-functional strategic initiatives business transformation efforts operational excellence programs and projects enterprise software implementations or organizational change initiatives or similar work.

• Demonstrated success managing initiatives from concept through operational adoption.

• Experiencefacilitatingmeetings and presenting recommendations to leadership.

• Experience within property management multi-site operations hospitality healthcare retail financial services or another operationally complex industry preferred

When you become part of Enclave you join a team of trailblazers in the real estate construction and property management industry. Our collaborative and fun-loving culture encourages you to thrive both professionally and personally. Our Core Values define what we say and do.

• Care For Each Other:We value people for who they are and take pride in our relationships with team members clients and partners
• Do The Honorable Thing:We are committed to upholding the highest standards in our words and actions.
• Be Empowered:We encourage true autonomy which results in team members who are remarkably inspired and high-performing.
• Promote Innovation:We constantly reach further and dont accept the status quo to bring the best service and product to the marketplace.

Our salary ranges are established based on a combination of market data internal equity and the unique characteristics of our organization such as our size revenue and industry. Within the range individual pay is determined by multiple factors including job-related skills experience and relevant education or training.

We offer comprehensive health dental and vision insurance plans a 401k retirement plan with company match and company-paid life and disability insurance. Heres what else you can look forward to:

• Work-Life Balance:Enjoy Paid Time Off (PTO) paid holidays and dedicated volunteer time ensuring you have the time to recharge and give back to the community.
• Professional Growth:Be part of a company that values your development offering a culture that supports learning innovation and career progression.
• Additional Perks:Take advantage of our Health Savings Account (HSA) Flexible Spending Account (FSA) supplemental voluntary benefits paid maternity/paternity leave and more! Enclave supports your overall well-being and financial security.

Join Enclave and be part of a dynamic team thats shaping the future of real estate construction and property management. With us youll find more than just a job - youll find a place where your contributions matter your growth is supported and your potential is limitless. Together well create spaces that inspire and empower.

Enclave provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law.

Required Experience:

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