Training Team Leader 2

Unissant Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise data acumen and technology know-how to achieve breakthrough results for our clients. Working collaboratively we advance missions and careers through a focus on honesty integrity and dependability. We continuously look for talent excited to join that effort. To learn more about our exciting organization please visit us at .

We are seeking a Training Team Leader to join our team and support our client. The ideal candidate is an engaging and service-minded training leader who understands how technology education can improve user confidence increase adoption and reduce support demand. This individual brings strong instructional capabilities thoughtful program coordination and a commitment to delivering high-quality learning experiences in a dynamic enterprise environment.

Essential Duties and Responsibilities:

• Lead training activities in support of the NIH IT Technology Training Program.
• Coordinate the planning delivery and continuous improvement of technical training courses and seminars for NIH staff.
• Develop learning content that supports user proficiency in computers networks information systems and evolving technologies.
• Align training offerings with customer needs operational priorities and service improvement goals.
• Collaborate with stakeholders to promote awareness adoption and effective use of IT tools and services.
• Support reporting documentation and quality practices that strengthen the training program and customer experience.

Work Experience and Job Skills:

• Strong experience leading technical training programs enterprise learning initiatives or structured technology education efforts.
• Ability to design and deliver training for users with varying levels of technical proficiency.
• Excellent communication facilitation and stakeholder engagement skills.
• Experience developing training materials schedules and learning strategies that support organizational goals.
• Ability to manage multiple priorities while maintaining a high standard of instructional quality and customer service.

Education:

• Bachelors Degree is required. Preferred field of study in Education Information Technology Instructional Design or related field of study.
• MBA/Masters Degree in a relevant field of study preferred.

Certificates Licenses and Registrations:

• Desired certifications may include instructional design learning technology ITIL Microsoft or training-related credentials relevant to enterprise IT learning environments.

Communication Skills:

• Excellent verbal and written skills ability to present proposals and performance data comfortable interfacing all levels of organization.
• Ability to write clear and concise creative content in a highly confidential manner.

Clearance Requirements:

• Ability to obtain and maintain a Public Trust clearance.

Travel:

• Local travel within a 50-mile radius of NIH Bethesda Maryland is not reimbursable.
• On occasion travel may be required of Contractor personnel and if approved in advance by the Contracting Officer may be reimbursed in accordance with Federal Travel Regulations.
• Work may be performed at Government facilities remote locations or approved employee work locations in support of Government operations.

Environmental Requirements:

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds
• Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required. Unissant management reserves the right to modify add or remove duties and to assign other duties as addition where applicable and available reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note: Candidate(s) will be required to go through pre-employment screening.

Unissant Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)

Required Experience:

Manager