Training Specialist

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Guidehouse is seeking a Training Specialist to support training technical assistance and user adoption for a federal public health client. This role will design develop and deliver user-centered training materials that help program staff recipients grantees project sites and stakeholders understand and use public health systems tools processes reporting workflows and data management guidance. The role may support CDC DHP-related training and technical assistance for qualitative and quantitative data management secure data submission SOPs data governance and issue resolution.

• Develop training materials curricula job aids user guides FAQs SOP training materials and other support resources.

• Deliver training sessions technical assistance office-hour support and user support activities.

• Support adoption of public health systems tools processes dashboards data submission workflows and reporting outputs.

• Support technical assistance for recipients grantees project sites site coordinators data managers and other stakeholders.

• Coordinate with program technical and subject matter experts to ensure training content is accurate useful and aligned with approved procedures.

• Tailor training materials for different audiences including client staff recipients grantees project sites and external stakeholders.

• Support stakeholder engagement readiness and change adoption activities related to public health data systems and reporting processes.

• Support issue intake triage documentation escalation and resolution processes for training and technical assistance needs.

• Evaluate training effectiveness and recommend improvements based on stakeholder feedback and recurring support needs.

• Maintain training documentation trackers support materials and feedback summaries.

• Translate client needs into practical training products and user support deliverables.

• Deliver high-quality client service in a fast-paced deadline-driven environment.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD PUBLIC TRUST; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

• Bachelors degree.

• THREE (3) years of relevant experience in training instructional design technical assistance public health support change adoption or a related field.

• Experience developing training materials job aids user guides FAQs SOPs or other user support resources.

• Experience delivering training facilitating meetings or supporting stakeholder learning activities.

• Strong facilitation communication and problem-solving skills.

• Ability to interpret client needs and translate them into practical documents materials or deliverables.

• Ability to manage multiple priorities and produce accurate user-centered materials under deadlines.

• Proficiency with Microsoft Word PowerPoint Excel Teams and SharePoint or similar collaboration tools.

What Would Be Nice To Have:

• Strong preference for candidates located in the Houston TX San Antonio TX Atlanta GA or Huntsville AL areas.

• Experience supporting CDC HHS or another federal health agency.

• Experience supporting HIV prevention public health data systems technical assistance or recipient-facing public health programs.

• Experience supporting public health programs recipients grantees cooperative agreement stakeholders project sites or data managers.

• Experience supporting system rollouts user onboarding help desk materials office hours or technical assistance models.

• Experience developing role-based training materials SOPs FAQs quick-reference guides secure submission guidance or issue-resolution materials.

• Familiarity with Section 508 accessibility adult learning principles plain language standards or federal training material review processes.

• Experience evaluating training effectiveness or improving training materials based on stakeholder feedback.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.