Training & Development Specialist

Job Summary
Were seeking a motivated Training & Development Specialist to design deliver and continuously improve training programs for employees across departments including production sales customer service and administrative teams. This role will help new hires ramp up quickly and ensure existing staff stay up to date on processes equipment and company standards.

Key Responsibilities

• Design and develop training materials manuals and onboarding programs for new employees
• Deliver in-person and/or virtual training sessions on company processes equipment use safety procedures and customer service standards
• Collaborate with department leads to identify training needs and skill gaps
• Create engaging instructional content (guides videos presentations quizzes) tailored to different learning styles
• Evaluate training effectiveness through assessments feedback and performance metrics
• Maintain and update a training library/knowledge base as processes and equipment evolve
• Support ongoing professional development initiatives for staff
• Track training completion and compliance across the team
• Continuously refine training programs based on employee feedback and business needs

Requirements

• Proven experience as a corporate trainer instructional designer or in a similar training/L&D role
• Strong presentation communication and facilitation skills
• Ability to translate technical or process-heavy information into clear engaging training content
• Experience with instructional design tools (e.g. PowerPoint Canva Articulate or similar)
• Strong organizational skills and attention to detail
• Comfortable working cross-functionally with production sales and admin teams

Required Skills:

Strong presentation