Training & Development Manager Automotive F&I

Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future. This position is not eligible for employment visa sponsorship and the company will not assume sponsorship obligations for existing visa holders.

Living Our Values
All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates shareholders and the communities in which we live.

Why Join Us

• Career Growth: Advance your career with opportunities for leadership and personal development.
• Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set experience qualifications and job-related requirements. Our comprehensive benefits package includes medical dental and vision insurance wellness programs retirement plans and generous paid leave. Discover more about what we offer by visiting ourBenefitspage.

A Day In The Life
The Training and Development Manager under the leadership of the Director Training & Development will deliver GSFSGroup classroom curriculum as a professional instructor and provide in-store GSFS Group retail development. The Manager will continuously build self-skills in GSFSGroup classroom management and retail development through learning principles coaching and training skills. All activities with proper assessment and preparation delivery follow-up and measurement. The Manager will identify with current methods of success and identify any improvements in curriculum through collaboration with leadership and the other training team members. The Manager will also provide support to specific GSFS programs and products as determined necessary by the leadership of the Training and Development Department. The manager will be responsible for planning and executing weekly travel.

As a Manager Training & Development you will:

• Increase Product Count All training and development activities lead to product increase and/or dealer account growth/sustainment. Grow the current skills of the solicitors and retail managers to increase performance metrics: add product and leverage for GSFSGroup growth efforts.
• Work Ethic On-time performance Friedkin values application team member support attire timely and routine completion of administration and prep work calendar updates and utilization of the work week.
• Material Content Consistency and Master Trainer/Developer Consistent practice and use of GSFSGroup branded sales dialogue skills in all training and development: deliverable and process content across key industry departments. Utilize across all delivery channels: retail modeling field manager work dealer assessment class instruction and online applications. Consistent skills growth and application of Learning Principles Classroom Management Process Content Deliverable Content and Physical Delivery Skills.
• Expense Management Utilizing Friedkin Travel resources retain the lowest cost safe options for all travel. Meals with non-associates have a defined planned purpose: a return.
• Challenge Yourself Seek learning opportunities to better your work and life skills: continue skills growth throughout your time as an associate.
• Other Expected Performance Activities
  • Conduct needs assessment by dealer assignment.
  • Support training curriculum design and revision: live classroom and eLearning applications.
  • Timely and effective email text and phone communication. * Timely post-training evaluation and feedback.
  • Attend and lead regional training and development activity by field request for nationwide accounts.
  • Maintain and increase Car Buyer satisfaction through all deliverables.
  • Maintain and increase Dealer satisfaction through all deliverables.
  • Consistently use our retail skills model to develop in-dealership: live demonstration.
  • Demonstrate and apply professional verbal and written communication skills.
  • Continually update product knowledge as necessary through the training and development assignments.
  • Plan and coordinate multiple events and projects through utilization of the Outlook calendar and SalesForce program.
  • Attend complete and apply required training and development.
  • Complete any duties assigned for growth and development.

What We Need From You

• Bachelors Degree from four-year college or university Pref
• 10 years related experience and/or training; or equivalent combination of education and experience. Preferred
• Extensive in-dealership F&I background multi-dealership preferred
• Radiate professionalism energy integrity and a can do attitude in every facet of their interactions with clients and peers.
• Have the ability to produce neat organized and effective documentation for all internal and external communications.
• Have the ability to write professionally and communicate effectively with associates manufacturer clients vendors and dealer personnel.
• Able to speak professional and communicate effectively with associates manufacturer clients vendors and dealer personnel.
• Working knowledge of Word Excel PowerPoint

Physical Requirements
The job requires significant domestic travel. As a result the duties for this position occur in various places including but not limited to an office environment car dealerships and semi-industrial settings. The associate will regularly be exposed to wet and/or humid conditions areas in which moving mechanical parts fumes toxic or caustic chemicals are present and outside weather conditions. The noise level for this position will vary and the associate may be exposed to loud noise levels.

Travel Requirements

• 80%

Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation please contact us at We celebrate diversity and are committed to creating an inclusive environment for all associates.

We are seeking candidates legally authorized to work in the United States without Sponsorship.

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