Clinical Trainer & Development Specialist

JOB DESCRIPTION

Position: Clinical Trainer & Development Specialist

Pay Range: $34.00-$38.00 PER HR

Reporting To: VP of HR

Work Type: On-site

POSITION SUMMARY:

The Clinical Training and Development Specialist leads the design and delivery of training programs that ensure employee readiness regulatory compliance and safe high-quality service delivery. This role drives consistency in training standards across the organization while building scalable data-driven learning strategies that improve workforce performance and reduce compliance risk.

This position serves as both a hands-on trainer and the program owner for the organizations training function including CPR/First Aid and QBS Safety-Care certification programs.

QUALIFICATIONS:

The following is a representation of the major duties and responsibilities of this position. The agency will provide reasonable accommodation to allow otherwise qualified applicants with disabilities to perform essential functions.

Minimum Qualifications

• Five (5) or more years of experience in training learning and development human resources behavioral health healthcare or a related field
• Experience designing developing and delivering training programs in a regulated environment
• Certified CPR/First Aid Instructor and Certified QBS Safety-Care Trainer or ability to obtain certification within the timeframe established by the organization
• Strong facilitation presentation coaching and instructional design skills
• Knowledge of behavioral intervention strategies crisis prevention techniques safety practices and adult learning principles
• Strong organizational analytical communication and documentation skills with high attention to detail
• Experience with HRIS systems LMS platforms and training tracking tools
• Valid drivers license

Preferred Qualifications

• Bachelors degree in human resources Education Organizational Development Psychology Social Work Healthcare or a related field
• Experience working in healthcare nonprofit or human services environments
• Bilingual in Spanish

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a representation of the major duties and responsibilities of this position. The agency will provide reasonable accommodation to allow otherwise qualified applicants with disabilities to perform essential functions.

Training Design & Delivery

1. Design develop standardize and deliver training programs for onboarding compliance safety role-specific skills leadership development and professional growth.
2. Facilitate training in classroom virtual and field-based environments ensuring content is engaging effective and aligned with adult learning principles.
3. Maintain and continuously improve training materials presentations job aids and learning resources to ensure accuracy and alignment with regulatory and certifying body requirements.

Certification & Compliance Training

1. Serve as the organizations certified trainer for CPR/First Aid QBS Safety-Care (or equivalent) and other required certifications.
2. Ensure all certification and recertification trainings are completed timely and meet organizational and regulatory standards.

Compliance & Training Tracking

1. Maintain accurate and up-to-date training records certification status and completion data within HR systems LMS platforms and tracking tools.
2. Own training compliance reporting by identifying overdue or missing training and proactively communicating gaps to leadership and stakeholders.
3. Ensure all training documentation is audit-ready organized and compliant with regulatory requirements.

Data Analysis & Continuous Improvement

1. Analyze training participation completion rates employee feedback and compliance trends to identify gaps and improvement opportunities.
2. Develop and present recommendations to HR leadership to strengthen training effectiveness and workforce capability.
3. Continuously evaluate and refine training delivery methods and content based on operational needs feedback and best practices.

Collaboration & Operational Support

1. Partner with HR leadership HR Business Partners the Compliance Manager and department leaders to assess training needs and align on organizational priorities.
2. Ensure new hires complete all required training and are job-ready within established timelines.
3. Support the development and maintenance of training-related policies procedures and programs.

Field Coaching & Observational Support

1. Provide observation feedback and coaching to staff on behavioral interventions crisis prevention QBS Safety-Care techniques and workplace safety practices.
2. Serve as a resource to managers and employees on training-related best practices and performance improvement.

Professional Standards

1. Uphold confidentiality ethical standards and compliance with all organizational policies.
2. Serve as a role model for professionalism safety and best practices across the organization.
3. Some travel may be required.
4. Perform other duties as assigned.

KEY SUCCESS MEASURES

1. Achieves and maintains 100% compliance with required training and certifications
2. Reduces overdue or incomplete training gaps across the organization
3. Ensures timely completion of onboarding training for new hires
4. Maintains audit-ready training records and documentation at all times
5. Delivers high-quality training with positive participant feedback and engagement

PHYSICAL REQUIREMENTS:

• Stand sit talk hear reach stoop kneel and use of hands and fingers to operate computer telephone and keyboard on a frequent basis (Up to 75% of the time).
• Close vision requirements due to computer work.
• Light to moderate lifting may be required (up to 25lbs).
• Some travel may be required 25% of the time.