Trailer Parts Specialist

The Trailer Parts Specialist is a pivotal role in TCIs continued market expansion to deliver comprehensive high-quality parts and services to our customers. Were looking for a Trailer Parts Specialist whos ready to roll up their sleeves and help us deliver best-in-class service and support to our customers. This role is perfect for someone who thrives on organization loves collaborating with others and brings experience in the industry to the table. If that sounds like you lets talk!

This role is a Shared Services position that can be based out of our Mt. Vernon IL location or out of any of our 10 TCI locations in Illinois Indiana or Missouri.

What Youll Do:

• Own the daily trailer parts processhandle sales tickets customer returns and keep customer accounts up to date with sharp attention to detail.
• Work closely with our Parts Marketing Manager to support promotions pricing strategies and ongoing team training.
• Be the go-to for our customersidentify their needs support sales efforts and help match them with the right parts and solutions.
• Support our growth by finding new business opportunities and strengthening relationships with our current customers.
• Use the FleetPerform system to stay organized track activity and make sure everythings running smoothly.
• Stay up to date on products from our suppliers including warranties policies and digital systems.
• Help us keep innovatingspot new products suggest promotions host training nights and plan customer events to showcase our offerings.
• Provide top-notch customer service during the day and on-call after hours when needed.
• Use equipment safelyincluding forklifts and pallet jacksfollowing all safety guidelines and company policies.
• Hit the road occasionally to visit other TCI locations and support our Outside Parts Team with field work and customer development.

Qualifications :

What Were Looking For:

• 5 years of relevant work experience; aftermarket sales parts or trailer experience is highly preferred
• Valid Drivers License and ability to meet insurance requirements
• Strong numerical aptitude organizational skills communication and attention to detail
• Able to stay focused and maintain both physical and emotional stamina in a fast-paced environment adapting to shifting workloads and priorities to meet deadlines safely and efficiently.
• Resourceful collaborative team player with the ability to also self-manage time and thrive independently
• Proficiency utilizing computer inventory systems and MS Office experience with FleetPerform is a plus
• Ability to travel up to 50%
• Must participate in pre-employment background check and drug screen

Were after someone whos detail-driven team-minded and passionate about parts. Experience in the trailer or trucking industry is a big plus and so is a customer-first mindset. If youre ready to make an impact and grow with us wed love to hear from you!

WHAT WE OFFER:

Pay Range: $56193.28 - $84289.92 per year with incentive eligibility 

• 401(k) with company match
• Health insurance with 3 plan options Vision Insurance and Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program

Additional Information :

Truck Centers Inc. is an equal opportunity employer (EOE).  All qualified applicants will receive consideration for employment without regards to race color religion sex national origin disability or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus we want to help you live well through personal and professional growth plus a multitude of benefits. 

Remote Work :

No

Employment Type :

Full-time