Traffic Control Manager

Location:

If you enjoy building a team and relationships in a fast-paced work environment where each day is different energetic and dynamic then consider becoming a U-Haul Traffic Control this role you will handle the distribution of U-Haul equipment in your assigned market that generates an average of $15 million a year in gross revenue. Traffic Managers implement strategies by analyzing data to create a distribution plan that helps meet customer demand and future migration trends by creating inventory availability. Traffic Managers support field team members U-Haul dealerships and customers while also managing a team of Reservation Manager Agents who help customers with their reservations. You will work through various reports that support effective equipment distribution accurate inventory reporting and reservation management.

U-Haul Offers:

• Full medical coverage if eligible
• Prescription plans if eligible
• Dental and vision plans
• Registered Dietitian Program if eligible
• Gym Reimbursement Program
• Weight Watchers if eligible
• Virtual doctor visits
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays vacation and sick days if eligible
• Employee Stock Ownership Plan (ESOP)
• 401(k) savings plan
• Life insurance
• Critical illness/group accident coverage
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramseys SmartDollar Program
• U-Haul Federal Credit Union membership

Traffic Control Manager Responsibilities:

• Help provide certainty to customers field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks trailers towing and U-Box portable storage.
• Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.
• Analyze data and formulate strategies that help balance equipment within your market.
• Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers
• Hire mentor and lead a team of reservation managers that support your markets distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.

Skills and Qualifications:

• High school diploma or equivalent
• Management and team-building experience (2 years minimum)
• Customer service-oriented with an analytical mind
• Excellent communication listener interpersonal leadership coaching and conflict-resolution skills
• Proficiency in office etiquette that helps support and maintain regional Traffic Department standards

U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.