Trade Support Representative

A Day In the Life:
This Trade Support position is within the US Liquids Refining team that serves as the liaison between the customer logistics credit and the commercial trading group for the business unit. The customer service focused Trade Support Representative role is responsible for top-level response to customer inquiries in a timely efficient and proactive manner using each customer contact as an opportunity to display Bunges commitment to provide excellent customer service and value-added support. They will also perform total contract management for all US and Canada trade accounts as well as any additional assigned duties by the Team Lead Trading Support.

What Youll Be Doing:
Manage a portfolio of trade accounts ensuring accuracy and on-time delivery expectations are achieved.
Support portfolio demands through coordinating shipment and order changes based on delivery window inventory availability and fill rate requirements set by the customer.
Perform total contract management including system entry pricing and contract balance reporting in a timely manner.
Complete understanding of contracting policy and procedures related to contract quantities entry approval process etc.
Investigate and resolve price discrepancies with full understanding of price structures margin expectations and costs within the SAP price routine.
Complete BTB and Intercompany contract entry and pricings as requested by the Refined Oils Trade Team.
Serve as a main point of contact and liaison between the customer and internal groups such as the Commercial Operations Product Management and Supply Chain teams.
Synthesize information from various sources for trend identification & action development utilizing analytical reasoning and creative problem-solving skills.
Assist with escalations to resolve operational and customer issues.

Skills/Experience Requirements:
Bachelors degree in Business or related field.
Three plus years customer service experience with a demonstrated ability to build and maintain strong customer relationships.
Excellent interpersonal and communication skills; verbal written phone/email etiquette skills.
Strong attention to detail problem solving prioritization time management and organizational skills.
Self-reliant independent; can be quick and decisive smart and savvy with good ideas and judgment.
Stable adaptive and able to handle a stressful situation with calm and reason.
Flexible open to change and can experiment with new solutions to achieve results.
Familiarity with CBOT exchange and fundamentals of futures and basis trading.
Experience with SAP Tableau and Salesforce highly desirable.
Experience in agribusiness or related industry a plus
Demonstrated proficiency in Microsoft Office applications with special focus on Excel.

At Bunge (NYSE: BG) our purpose is to connect farmers to consumers to deliver essential food feed and fuel to the world. As a premier agribusiness solutions provider our team of 34000 dedicated employees partner with farmers across the globe to move agricultural commodities from where theyre grown to where theyre neededin faster smarter and more efficient ways. We are a world leader in grain origination storage distribution oilseed processing and refining offering a broad portfolio of plant-based oils fats and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored innovative solutions that address evolving consumer needs. With 200 years of experience and presence in over 50 countries we are committed to strengthening global food security advancing sustainability and helping communities prosper where we operate. Bunge has its registered office in Geneva Switzerland and its corporate headquarters in St. Louis Missouri. Learn more at .

Every day our people exemplify these values which represent Bunge at its core:

We Are One Team Collaborative Respectful Inclusive
We Lead The Way Agile Empowered Innovative
We Do Whats Right Safety Sustainability With Integrity

If this sounds like you join us! We value and invest in people who believe in our purpose and are excited to live it every day people who are #ProudtoBeBunge